Inside Sales Representative (m/f/d)

TN Germany; Düsseldorf; Vor Ort; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht einen Inside Sales Representative, der als proaktiver Account Manager fungiert. In dieser spannenden Rolle in Düsseldorf sind Sie der Hauptansprechpartner für Kunden und verantwortlich für den Aufbau langfristiger Verkaufsbeziehungen. Sie werden ein Portfolio von Kunden verwalten, Verkaufschancen identifizieren und sicherstellen, dass die Kundenzufriedenheit an erster Stelle steht. Mit einem wettbewerbsfähigen Gehalt und hervorragenden Karrierechancen bietet diese Position die Möglichkeit, in einem globalen Unternehmen zu wachsen und sich weiterzuentwickeln.

Leistungen

Wettbewerbsfähiges Gehaltspaket

Marktführende Provision

Karrierefortschrittmöglichkeiten

Qualifikationen

• Erfahrung im B2B-Vertrieb, idealerweise in der Produktdistribution.
• Fähigkeit, Verkaufschancen zu generieren und abzuschließen.

Aufgaben

• Entwicklung und Pflege starker Kundenbeziehungen.
• Kundenanfragen bearbeiten und Lösungen anbieten.
• Monatliche Verkaufsprognosen genau einreichen.

Kenntnisse

Verkaufserfahrung

Kundenservice

Microsoft 365

SAP

Salesforce

Interpersonelle Fähigkeiten

Entscheidungsfindung

Ergebnisorientierte Denkweise

Tools

CRM-Systeme

Excel

Jobbeschreibung

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Client:

Resideo

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EU work permit required:

Yes

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Job Reference:

de3ce715dcbd

Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

We now have an opportunity for an Inside Sales Representative to join our team in Düsseldorf, Germany. As an Inside Sales Representative, you will be a proactive Account Manager operating as the main contact for the customer, responsible for developing long-term customer sales relationships.

This role is part of our sales team and will manage a portfolio of customers. You will build and maintain strong relationships with customers, identify new sales opportunities, and ensure customer satisfaction.

JOB DUTIES:

• Develop and grow strong relationships with allocated customer base, including outbound calls to generate sales and service opportunities.
• Handle inbound calls.
• Develop and document account development plans for existing and new customers.
• Accurately capture all customer details in our CRM system.
• Provide customer quotations and process manual orders to meet KPIs.
• Collaborate with all ADI departments and vendors to strengthen ADI's market presence.
• Direct customers to the appropriate teams for technical support and account queries.
• Upsell through attachments and complete solution orders.
• Support new business onboarding and revenue generation.
• Manage customer expectations and communicate to resolve issues, complaints, and invoice queries.
• Communicate effectively with both external and internal customers.
• Provide an exceptional customer experience in all transactions, aligned with our CX charter.
• Submit accurate monthly sales forecasts weekly.

YOU MUST HAVE:

• Proven sales/customer service experience in a similar position, ideally from B2B product distribution (trade, electronics, security products).
• A good understanding of key sales principles and best practices.
• Experience in generating and closing sales opportunities.
• The ability to influence internal teams.
• Significant experience in selling products and building relationships quickly.
• Strong interpersonal skills.
• Proficiency in Microsoft 365, Excel, with knowledge of SAP and Salesforce (desirable).
• Strong decision-making skills, a results-driven mindset, and the ability to resolve issues quickly.
• Strong commercial acumen and work ethic.

WE VALUE:

• A positive “Can Do” attitude and the ability to motivate oneself and others.
• The ability to maintain and increase sales profit and margin with existing customers.
• The ability to support marketing initiatives, seek new opportunities, and develop new customers.
• A clear understanding of customer service excellence and exceeding expectations.

WHAT'S IN IT FOR YOU:

• Competitive salary package with market-leading commission.
• Opportunity to work for a global business.
• Excellent career progression opportunities.