Inside Sales Representative Infrastructure & Renewable Energy

Campbell Scientific, Inc.; München; On-site; EUR 42,000 - 65,000; Full time

Job summary

Campbell Scientific in Munich, Germany is seeking an Inside Sales Representative to support customers and partners across the EMEA region. You will handle inquiries, prepare quotations, process orders and coordinate with production, logistics and finance to ensure smooth delivery.

You should have experience in inside sales or sales support, strong administrative skills and excellent English. German language is a plus.

Qualifications

• Experience in inside sales, sales administration or sales coordination.
• Strong organizational and administrative skills with multitasking ability.
• Excellent written and verbal communication in English.
• Comfortable working with CRM and ERP systems.

Responsibilities

• Support customers and partners throughout the sales cycle from enquiry to order fulfilment.
• Prepare, issue and follow up on quotations for Campbell Scientific products.
• Process and coordinate customer orders with accurate delivery timelines.
• Build relationships with customers and channel partners.
• Collaborate with production, logistics and finance to ensure smooth delivery.

Skills

Inside sales experience

Sales coordination

Customer service

English proficiency

Organisational skills

Education

Engineering degree or equivalent

Tools

CRM systems

ERP systems

Microsoft Office (Word/Excel)

Job description

Location: Munich, Germany

Company: Campbell Scientific

Team: Infrastructure & Renewable Energy - EMEA

About Campbell Scientific

At Campbell Scientific, we develop measurement and monitoring solutions that help people understand and respond to some of the world’s most important challenges.

From monitoring the performance and safety of critical infrastructure to supporting renewable energy development and environmental research, our measurement systems provide reliable data that enables our customers to make informed decisions.

We are looking for a proactive and customer-focused Inside Sales Representative to join our Infrastructure & Renewable Energy team in EMEA.

This is an important role within the sales organisation, supporting customers and partners throughout the sales process and ensuring that quotations, orders, customer enquiries and internal processes are handled efficiently and professionally.

What We Offer

• The opportunity to join a global technology company whose products contribute to safer infrastructure and the transition to renewable energy.
• The opportunity to work with innovative measurement and monitoring technologies.
• A varied role combining customer service, sales coordination and technical products.
• Opportunities for professional development within a science and technology-driven organisation.
• The opportunity to work with customers and colleagues across the EMEA region.
• A supportive team environment built around our ARCTIC values: Accountability, Respect, Client-Centricity, Teamwork, Innovation and Continuous Improvement.

The Role

As an Inside Sales Representative, you will work closely with customers, partners and colleagues across the business to support the successful delivery of sales opportunities from initial enquiry through to order fulfilment.

You will play a key role in ensuring our customers receive a responsive, professional and technically informed service.

Key Responsibilities

• Manage and respond to customer and partner enquiries, providing timely and professional support.
• Prepare, issue and follow up on quotations for Campbell Scientific products and solutions.
• Process and coordinate customer orders, ensuring accuracy and timely progression.
• Build and maintain strong relationships with existing customers and channel partners.
• Support the sales team in developing new business opportunities and identifying potential follow-up sales.
• Work closely with internal teams including production, logistics, finance, customer service and technical teams to ensure smooth delivery of customer requirements.
• Coordinate with customers and partners to resolve order, delivery and product-related queries.
• Maintain accurate customer, quotation and sales information within CRM, ERP and other company systems.
• Ensure sales documentation, pricing and customer records are accurate and maintained in accordance with company procedures.
• Support sales forecasting, reporting and pipeline management as required.
• Assist with the organisation and logistics of customer meetings, workshops, exhibitions, conferences and partner events.
• Develop an understanding of Campbell Scientific's measurement and monitoring solutions and their applications within infrastructure and renewable energy.
• Work collaboratively with field sales and technical colleagues to support customers throughout the sales cycle.
• Contribute to continuous improvement of sales processes and customer experience.

About You

We are looking for someone who is organised, commercially aware and enjoys working with customers and technical products.

You will be comfortable managing multiple priorities, working across different teams and taking ownership of customer requirements from enquiry through to completion.

Essential Skills And Experience

• Previous experience in inside sales, sales administration, sales coordination, customer service or a similar commercial role.
• Strong organisational and administrative skills, with the ability to manage multiple quotations, orders and customer enquiries simultaneously.
• Excellent attention to detail and a commitment to accuracy.
• Strong customer service and problem-solving skills.
• Excellent written and verbal communication skills in English.
• Confident working with Microsoft Office, particularly Word and Excel.
• Experience using CRM, ERP or other business systems.
• Ability to work collaboratively with colleagues across different departments and countries.
• A willingness and ability to develop technical knowledge of measurement, monitoring and data acquisition systems.
• A proactive approach, with the ability to take ownership and follow tasks through to completion.

Desirable Experience

• Experience working within a technical, engineering, scientific, infrastructure or renewable energy environment.
• Experience in technical sales or sales support.
• Experience working with distributors, resellers or international customers.
• Knowledge of measurement and monitoring technologies, data acquisition or instrumentation.
• A degree or equivalent qualification in engineering, environmental science, renewable energy, physical sciences or another relevant technical discipline.
• 3-5 years' experience in technical sales, inside sales or sales coordination.
• Fluency in German is highly desirable. Additional European languages such as French or Spanish would also be an advantage.

Join Campbell Scientific

If you are customer-focused, organised and technically curious, and would enjoy working in an international sales environment where your contribution makes a difference, we would love to hear from you.

Campbell Scientific is an Equal Opportunity Employer. We are committed to creating an inclusive working environment where everyone is treated with respect and given the opportunity to succeed.