Inside Sales Germany F/M/D

ICAPE GROUP; Solingen; Hybrid; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A growing international company in Solingen is seeking an Inside Sales professional to enhance business operations. You will manage customer relationships, process orders, and achieve KPIs in a dynamic team. Candidates should have at least 3 years of technical experience and be fluent in English. The position is full-time with options for home office.

Leistungen

Challenging projects

Promotional opportunities

Qualifikationen

• A minimum of 3 years experience in a technical field or distribution segment.
• Fluent in English (oral and written).
• Excellent listening and personal skills.

Aufgaben

• Processing requests for quotations and preparing sales offers autonomously.
• Managing customer order fulfillment daily to maximize satisfaction.
• Building relationships with customers within a defined portfolio.

Kenntnisse

Sales skills

Listening skills

Problem-solving

Communication

Team spirit

Customer relations

Technical interest

Tools

SAP

Jobbeschreibung

To enhance our team, we are seeking an Inside Sales (F / M / D) to support our business operations. In this pivotal role, you will contribute significantly to our sales team's achievements and ensure high levels of customer satisfaction.

RESPONSIBILITIES

As part of a sales team reporting to the Sales Manager, your responsibilities will include:

1. Processing requests for quotations and preparing sales offers autonomously, in compliance with established rules and in active communication with sales. Following up on offers to build pipeline and close sales.
2. Processing orders in our SAP system and following them up.
3. Managing customer order fulfillment daily to maximize customer satisfaction.
4. Achieving defined KPIs with expected commercial performance.
5. Coordinating between various actors: customers, suppliers, forwarders, sales, and support teams in an international context.
6. Building excellent customer relationships within a defined customer portfolio.
7. Creating and maintaining favorable conditions for business development.
8. Updating the CRM system for customer information and supporting prospecting activities.
9. Occasional business trips to visit customers or attend commercial events.
10. Accepting ownership to accomplish department and organizational goals, and exploring opportunities to add value.

QUALIFICATIONS

• A minimum of 3 years experience in a technical field and/or distribution segment.
• Fluent in English (oral and written), working in an international context.
• Knowledge of ERP SAP is a plus.
• Excellent listening skills, empathetic towards customers and colleagues.
• Strong personal and sales skills.
• Interest in technical aspects.
• Ability to work autonomously and in a small team.
• Proficient in managing cross-functional and international relations in a multicultural environment.
• Reactive with problem-solving skills.
• Proactive, determined, perseverant, with good interpersonal skills and team spirit.
• Capable of managing multiple projects and priorities.
• Enjoys communication and customer relations.

WHAT ICAPE GROUP CAN OFFER

• Challenging projects within a dynamic, collaborative team.
• Great promotional opportunities, with encouragement for internal promotion.

SALARY

Based on profile and experience. Show us what you can do!

POSITION

• Permanent, full-time contract.
• Open to disabled workers.

LOCATION

• Solingen, GERMANY.
• Home office option available.

ICAPE Group offers an excellent opportunity to join a well-established, growing international company with expertise in services and technology. We are the European leader in Printed Circuits Boards and custom-made electro-mechanical parts, trusted by over 3,650 customers in more than 60 countries.

Headquartered in the Paris area, France, we have 34 subsidiaries across Europe, Asia, North, and South America, staffed with 650 skilled employees.

Key Skills

Instrument, Business Consultancy, Cosmetology, Elevator Maintenance, AC Maintenance, Marine Services

Employment Details

• Type: Full Time
• Experience: 3+ years preferred
• Vacancies: 1