Infrastructure Operations Expert (m/f/d) for Vantage Towers

Vantage Towers; Eschborn; Hybrid; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

Company car with fuel card

30 vacation days + 10 extra days with薪

Home office setup and equipment

Learning & development support

Job summary

Vantage Towers in Eschborn, Germany, seeks an experienced Infrastructure & Project Manager to lead defect rectification, budget control, and coordination with external service providers across Germany. The role requires telecom sector expertise, supplier and project management, and a strong ability to liaise with internal teams and authorities.

You will manage complex defect resolution processes, ensure quality, and drive process improvements while acting as a key SPOC for multiple stakeholders.

Qualifications

• Completed vocational training.
• Extensive experience in the telecommunications sector, steelwork, or electrical trade.
• Experience in supplier and project management.
• Solid knowledge in defect and ticket processing for passive infrastructures and provisioning projects.
• Valid driver''s license for company car usage.
• Strong analytical, systematic thinking and decision-making abilities.
• Proficient written and spoken German and English communication.

Responsibilities

• Rectify infrastructure defects, manage owner-triggered modifications, and handle regional CAPEX/OPEX budgets.
• Independently steer and coordinate external service providers and inception partners through regular meetings and ticket processing.
• Evaluate reported defects based on the defect catalog and review/approve contractor offers.
• Maintain interfaces with Field Service, Real Estate Management, Deployment, and Project Managers as a Single Point of Contact (SPOC).
• Support complex defect resolution processes with internal/external stakeholders and identify and resolve process gaps.

Skills

Telecom industry experience

Supplier & project management

Defect & ticket processing

Driver's license

Analytical thinking

German & English communication

Education

Vocational training

Job description

The opportunity

At Vantage Towers, we’re on a mission to power Europe’s sustainable digital transformation. As a leading tower company, we’re ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our tower network with the agility, optimism and energy of a start-up.

Eschborn

from 2026-12-01

The opportunity

At Vantage Towers, we’re on a mission to power Europe’s sustainable digital transformation. As a leading tower company, we’re ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our tower network with the agility, optimism and energy of a start-up.

As a young TowerCo, we have already achieved strong results with a continued focus on accelerating growth and a special emphasis put on sustainability. As part of our team, you’ll work in a dynamic and multicultural environment that embraces open communication, collaboration and teamwork.

As part of our dedicated team, you will support the hole vant

As part of our dedicated team, you will support the hole vant portfolio team in expanding and optimizing mobile communications infrastructure across Germany. If you’re ready to take responsibility and shape the future of telco infrastructure with us, then let’s level up in your career and reach the top, together.

Your Responsibilities

• Infrastructure & Project Management: You focus on rectifying infrastructure defects, managing owner-triggered modifications, and handling regional special projects while actively controlling the assigned CAPEX and OPEX budget.
• Vendor & Service Management: You independently steer and coordinate external service providers and inception partners through regular status meetings and ticket processing.
• Quality Assurance & Approvals: You accurately evaluate reported defects based on the defect catalog and take responsibility for reviewing and approving contractor offers.
• Stakeholder & Interface Management: You maintain key interfaces with Field Service, Real Estate Management, Deployment, and Project Managers while acting as a competent Single Point of Contact (SPOC).
• Process Optimization & Complex Coordination: You accompany complex defect resolution processes involving internal contacts, external authorities, and property owners while analytically identifying and resolving process gaps with stakeholders.

Your Profile

• Educational Background: Completed vocational training.
• Professional Experience: Extensive experience in the telecommunications sector, steelwork, or electrical trade, alongside proven expertise in supplier and project management.
• Technical Skills: Required solid knowledge in defect and ticket processing for passive infrastructures as well as provisioning projects, complemented by a valid driver's license for company car usage.
• Soft Skills: Broad process management knowledge combined with strong analytical, systematic thinking, and confident decision-making ability.
• Language Proficiency: Strong written and spoken communication skills in both German and English.

At Vantage Towers, we operate in 8 different European countries. This role will be based in Eschborn.

What We Offer – Flexibility & Growth Opportunities

• Flexible work: hybrid work without fixed working times, part-time options (at least 30 hours), and up to 20 days per year EU-workation
• Top equipment: Full home office setup (including laptop, mobile phone, monitor, keyboard, mouse, headset and chair) & a company car with fuel card that you can also use privately
• Salary & vacation: competitive salary, 30 vacation days + up to 10 additional days against salary waiver. In addition, you can profit from discounts on private internet costs and mobile products
• Work-life balance: Parental leave support, bike/car leasing, fitness offers (e.g., discount for wellhub memberships & free use of the campus gym in Düsseldorf), and corporate benefits
• Learning & Growth: LinkedIn Learning, individual support for your professional and personal development as well as international career opportunities
• Health & social care: use the medical center in Düsseldorf or the medical support options in our regions and profit from a subsidized company pension scheme or insurance offers for company conditions
• Team & culture: work in a diverse, multiculture team which is committed to the values: Accountability, Respect, Teamwork and Trust. We offer the unique opportunity to shape our organization – together as OneVT

Are you ready to create the future of digital telco infrastructure together with us?

We are committed to fostering an inclusive workplace where everyone can thrive. Applications from all individuals, regardless of background, identity, or ability are more than welcome. If you require any reasonable adjustments during the recruitment process, please contact us so we can support you.