Location:
Germany-based or willing to travel extensively across Germany and the Middle East (home base can be UK, Poland, or Germany)
Job Type:
Permanent
Start Date:
Immediate
Overview
We are seeking experienced IT Transition Managers to support a large-scale IT transformation programme, transitioning IT systems, applications, and services into a Global Business Services (GBS) / Shared Services operating model.
This is a hands‑on consulting role, covering the full transition lifecycle including assessment, design, knowledge transfer, cutover, and stabilisation. You will work closely with in-country IT teams, retained IT functions, and senior stakeholders to deliver successful transitions across multiple workstreams.
Key Responsibilities
IT Transition Delivery
- Lead end-to-end transition of IT systems, applications, and services into the target GBS/Shared Services model.
- Manage transition planning, knowledge transfer activities, cutover execution, and post-transition stabilisation.
- Own and maintain RAID logs, proactively managing risks, issues, assumptions, and dependencies.
- Ensure transitions are delivered on time and in line with programme objectives.
- Support the design and implementation of standardised IT operating models.
- Identify infrastructure, application, integration, and service delivery gaps.
- Collaborate with system and process owners to define support models, controls, and access requirements.
- Contribute to continuous improvement and operational readiness initiatives.
Stakeholder Management
- Act as the primary contact for IT stakeholders throughout the transition lifecycle.
- Facilitate workshops, governance meetings, steering committees, and status updates.
- Build strong relationships with retained IT teams, business stakeholders, and employee representative bodies where required.
- Manage stakeholder expectations and ensure effective communication throughout the programme.
Governance & Compliance
- Operate within established programme governance frameworks.
- Track milestones, deliverables, dependencies, and transition readiness activities.
- Ensure all activities are delivered in a controlled, auditable, and compliant manner.
- Support GDPR and other regulatory compliance requirements during transition activities.
Required Experience
- Proven experience delivering IT transitions, IT transformation programmes, or GBS/Shared Services migrations in a consulting or advisory capacity.
- Experience managing full transition lifecycles including assessment, design, cutover, knowledge transfer, and stabilisation.
- Strong understanding of enterprise applications, infrastructure environments, integrations, and IT Service Management (ITSM).
- Experience managing complex, multi-country and multi-stakeholder programmes.
- Strong project management, governance, and RAID management expertise.
- Excellent stakeholder engagement and communication skills.
- Fluent German and English (written and spoken).
- IT Transition & Transformation Delivery.
- GBS / Shared Services Migration.
- Enterprise Applications, Infrastructure & ITSM.
- Cutover Planning & Execution.
- Senior Stakeholder Management.
- Experience working with German works councils or employee representative bodies.
- Background in large-scale international transformation programmes.
- Experience operating within highly governed and regulated environments.
Travel Requirements
- Must be willing and able to travel extensively and work on-site in Germany for extended periods as required by the programme.