In-Field Service Technician (m/f/d)

Quantum-Systems GmbH; Argelsried; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Company pension

Flexible hours

Mobile working

Bike leasing

Corporate benefits

Employee events

Lunch card

Company shuttle

Job summary

Quantum Systems is seeking an Infield Service Technician to deploy, operate and service our droneport systems at customer sites worldwide. You will install, test, train end users and provide hands-on support in the field.

You will work closely with customers, engineers and our back-office team to ensure smooth setup, testing and operation of droneport infrastructure. You will document installations, gather feedback, and contribute to continuous improvements, with regular travel, including

Qualifications

• Technical background in mechatronics, electronics, robotics, aviation technology, or related field.
• Experience with hardware and software systems, preferably UAVs or industrial automation.
• Basic troubleshooting across electrical, mechanical, and software components.
• Familiarity with embedded systems, sensors, or communication protocols is a plus.
• Ability to work independently in customer-facing roles.

Responsibilities

• Commission and support the installation of NEXUS systems at customer locations.
• Carry out functional testing, flight demonstrations, and operational training for end users.
• Provide in-field technical support and troubleshooting for hardware, software, and communications systems.
• Work closely with customers to gather feedback and ensure system reliability and ease of use.
• Collaborate with engineering and product teams to accelerate issues and test improvements.
• Maintain detailed documentation of installations, issues, resolutions, and best practices.
• Travel domestically and internationally to customer sites as needed.

Skills

Mechatronics

Electronics

Robotics

Aviation tech

UAV experience

Embedded systems

Troubleshooting

Documentation

Customer-facing

Travel willingness

Job description

Quantum Systems is a leading European deep-tech company for unmanned systems across air, land and maritime domains. We develop and scale integrated hardware, software and AI-powered solutions for mission-critical operations. By combining autonomous platforms with intelligent software and AI, Quantum Systems enables customers to operate, understand and act across domains.

As a Infield Service Technician, you will be a key member of our NEXUS Team, enabling smooth deployment, operation, and servicing of our advanced droneport systems at customer sites around the world. With our world-class team of engineers and technicians you will play a pivotal role in pushing the boundaries of drone technology and ground-based autonomy. You will work closely with customers, engineers, training and our back-office support team to ensure the successful setup, testing, and operation of droneport infrastructure in the field. This includes operational drone demonstrations, training and test flights. Your hands-on expertise and problem-solving mindset will help ensure system performance, drive improvements, and support Quantum Systems in its mission to become the benchmark for aerial data collection solutions with unmanned aerial systems (sUAV).

What is your Day to Day Mission:

• Commission and support the installation of NEXUS systems at customer locations.

• Carry out functional testing, flight demonstrations, and operational training for end users.

• Provide in-field technical support and troubleshooting for hardware, software, and communications systems—with support from back-office engineering teams.

• Work closely with customers to gather feedback and ensure system reliability and ease of use.

• Collaborate with our engineering and product teams to accelerate issues, test improvements, and suggest enhancements based on field experience.

• Maintain detailed documentation of installations, issues, resolutions, and best practices.

• Travel domestically and internationally to customer sites as needed.

What you bring to the team:

• A technical background in mechatronics, electronics, robotics, aviation technology, or a related field.

• Hands-on experience with hardware and software systems—ideally in UAV environments, automotive, industrial equipment or automation.

• Basic troubleshooting skills across electrical, mechanical, and software components.

• Familiarity with embedded systems, sensor technology, or communication protocols (e.g., Ethernet, 4G/5G, GPS, UWB, Silvus) is a plus.

• Ability to work independently and professionally in customer-facing roles.

• Strong documentation, communication, and organizational skills.

• Willingness and flexibility to travel regularly, including internationally.

• Experience with drone flight operations, field deployment of technical systems, or UAV-related service work is a plus.

• Communication in English is second nature to you.

Why Quantum-Systems:

• We believe in the power of combinedefforts: straightforward tech expertisepaired with a customer-centric focus.

• We are industry pioneerswho are ambitious, bold,and visionary.

• We push limits, thinkoutside-the-box and strivefor technological excellence toshape the future of aerial data.

• We promise to be your runwayfor individual and professionalgrowth.

Our benefits:

• Company pension scheme: We support you so that you can already make provisions for later.

• Flexible working hours: With trust-based working hours, you are not only responsible for your working hours, but also for your work-life balance.

• Mobile working: If it gets too turbulent for you in our office, you can get the necessary balance through mobile working.

• Bike-Leasing: We support you in staying environmentally mobile and healthy.

• Corporate Benefits: Your opportunity for attractive offers and discounts from well-known suppliers and brands, e.g. Adidas, Apple, Expedia.

• Employee events: We not only want to grow together, but also celebrate our successes together.

• Lunch-Card: Be powerful with delicious energy, daily lunch budget is sponsored.

• Company Shuttle: Enjoy our convenient shuttle service that picks you up from Pasing in Munich and brings you to our location, with return trips at the end of the workday.

About us:

Quantum Systems specialises in the development, design, and production of small Unmanned Aerial Systems (sUAS). The company’s range of electric vertical take-off and landing (eVTOL) sUAS are built to maximize range and versatility and to provide operators with a seamless user experience. By integrating cutting-edge software capabilities, like edge computing and real-time AI-powered data processing, Quantum Systems is building next-generation UAS for clients in defence, security, public sectors.

Our commitment:

We are an open-minded company that not only values diversity, but actively promotes it. Regardless of gender, age, ethnic origin, religion, sexual orientation or disability, we firmly believe that the diversity of our employees is an essential part of our success.

At our company, every voice is heard and every perspective is valued. We believe that our differences enrich us and help us to find creative solutions and generate innovative ideas. We pride ourselves on creating an inclusive work environment where all employees can reach their full potential.