Identity and Access Management (IAM) Operations Specialist

We are expanding our IT Operations & Support team and looking for an Identity and Access Management (IAM) Operations Specialist to support the design, implementation, and maintenance of our Identity and Access Management (IAM) services at Intersnack IT. In this role, you will be responsible for the ongoing development and operation of identity and access systems that support the Intersnack Group. Your work will ensure secure and efficient access to company resources, systems, and data; while complying with internal policies, meeting audit requirements, and reducing security risks across our global organisation.

What we can offer :

This role offers the opportunity to work with modern IAM technologies, shape access management processes, and contribute to our global IT security strategy. You will collaborate with international colleagues, support audit activities, and take ownership of documentation and training. At Intersnack, we value personal development, offering a supportive environment where you can grow professionally.

How you will spend your time as our IAM Operations Specialist :

1. Coordinate user account provisioning, deprovisioning, and modifications to roles and access rights across multiple systems and applications, following IAM lifecycle processes such as Joiner, Leaver, Mover, and Changer.
2. Conduct regular access reviews and enforce the Principle of Least Privilege (PoLP).
3. Support and maintain Privileged Access Management (PAM) processes and documentation.
4. Create and maintain documentation such as operating procedures and training materials.
5. Support the development of IAM standards and procedures in line with company policies.
6. Provide guidance to users and support internal and external audit activities.
7. Investigate and triage identity-related incidents, escalating where needed.
8. Offer technical support to end users for access-related issues.
9. Deliver user training on identity and access processes and tools.

What we expect of you :

1. At least 3 years of experience in identity and access management, IT administration, or a related IT security role.
2. Practical experience with technologies such as Microsoft Active Directory, Microsoft Entra ID, Single Sign-On (SSO), and Multi-Factor Authentication (MFA).
3. Understanding of access control models such as Role-Based Access Control (RBAC) and Token-Based Access Control (TBAC).
4. Familiarity with implementation of SAML 2.0 and OAuth is welcome.
5. Solid understanding of IAM lifecycle processes, including Joiner, Leaver, Mover, and Changer procedures.
6. Strong communication skills and a service-oriented, solution-focused approach.
7. Ability to work effectively in a complex collaborative, matrix environment with virtual teams in a multi-cultural / geographically diverse environment.
8. Strong problem-solving and troubleshooting skills, with the capacity for mature judgment in challenging situations.
9. A strong command of spoken and written English is a must, and knowledge of German is a plus.

Important : Please note that a valid work and residence permit is required for non-EU applicants for this position.

About Intersnack IT

Intersnack IT KG is a member of the Pfeifer & Langen Industrie- und Handels-KG’s group of companies and a sister company to Intersnack Group. Established from the international harmonization and centralization of Intersnack Group’s IT estate, we are responsible for all group-wide IT services for and within Intersnack Group. It’s our target to provide the common IT infrastructure, aligned IT services and business solutions according to Intersnack’s requirements. Based on a solid digital foundation, Intersnack IT KG acts as a partner to all Intersnack functions, actively contributing to Intersnack’s business strategy.

About Intersnack Group

Intersnack has become one of Europe’s leading savory snacks producers by ‘creating happy snacking moments’ in people’s lives. Being privately owned, we operate with a long-term view and commit ourselves to a more sustainable world. Successfully and sustainably growing, our turnover in 2024 was more than €4.5 bn. We are now present in more than 30 countries across Europe and beyond. We have 12 regional Management Units, 45 production sites, and a total workforce of approximately 15,000 people worldwide.

If you want to become part of our dynamic food industry success story, you’ll find all sorts of opportunities at Intersnack. Join our team and help us to grow and celebrate our successes together!