HSC Operations Specialist (m/f/d) ZS-TO

Kuehne + Nagel AS; Gärtringen; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading logistics company is seeking a dedicated professional to oversee operations in their High Tech Solutions Center. The role involves optimizing processes, managing global accounts, and ensuring excellent service quality. Ideal candidates will have a background in logistics and strong problem-solving skills, alongside the ability to communicate effectively with customers and partners.

Leistungen

Performance-based pay

Flexible working hours

Health promotion offerings

Support in building assets

Free parking

Training opportunities

Various discounts with partners

Family-like working atmosphere

Qualifikationen

• Ability to identify and resolve problems, analyze underlying causes, and implement solutions.
• Fluent in both spoken and written English; proficiency in German is a plus.

Aufgaben

• Oversee daily operations in the High Tech Solutions Center.
• Optimize processes and manage global accounts.
• Conduct root cause analysis and implement corrective action plans.

Kenntnisse

Problem-solving

Cross-cultural communication

Customer care

Ausbildung

Educational background in logistics, supply chain management, or a related field

Tools

System and network administration

Data center management

Data governance

Jobbeschreibung

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

In this role, you will oversee daily operations in our High Tech Solutions Center, optimize processes, manage global accounts, and collaborate across air, sea, and road logistics to ensure excellent service quality and customer experience.

How you create impact

• Streamlined Communication: Route information efficiently, link counterparts, and reduce communication to relevant facts to boost efficiency
• Central Contact: Act as a dedicated team member with strong cross-cultural communication skills, going the extra mile for partners
• Customer Care: Understand and address customer-specific requirements, listening carefully to their needs and challenges
• Pro-active Management: Inform customers about potential delays or serious irregularities (e.g., port closures, strikes, weather alerts)
• Process Improvement: Conduct root cause analysis and implement corrective action plans to ensure a smooth supply chain
• Performance Management: Create and monitor customized performance dashboards and reports

What we would like you to bring

• Educational background in logistics, supply chain management, or a related field
• Strong understanding of customer needs and the ability to adapt processes and solutions
• Ability to identify and resolve problems, analyze underlying causes, and implement solutions
• Strong knowledge of system and network administration, data center management, and data governance
• Fluent in both spoken and written English; proficiency in German is a plus

What's in it for you

• Conditions: Performance-based pay, holiday and Christmas allowances
• Flexibility: Flexible working hours for a good work-life balance
• Health Promotion: Sports and wellness offerings, company health insurance, bike leasing with JobRad, counseling services for work-life balance, location-specific activities
• Asset-Building Benefits: Support in building assets in areas such as retirement plans, bank savings plans, and investment funds
• Equipment & Work Environment: Free parking, good public transport connections, canteen with discounted meals
• Perspective: Training opportunities for professional and personal development, such as language courses and development programs
• Discounts: Various discounts with numerous partners in the fields of fashion, leisure, electronics, home & more
• Teamwork: Family-like working atmosphere in a large company, various team and company events, bonuses for employee referrals

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.