HR Specialist (m / f / d)

YiDa Business Consulting & Translation Services; Hürth; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

An established industry player is seeking Full-Time German-Speaking Customer Support & Content Moderators to join their vibrant team in sunny Malta. This role involves responding to customer inquiries, moderating content, and ensuring compliance with company policies. Ideal candidates will possess a C2 level in German and at least B1 in English, with a keen eye for detail and a readiness to learn. Enjoy a supportive work environment, exciting team activities, and the beautiful island life of Malta while contributing to a dynamic and fast-paced team. If you're ready for a rewarding challenge, this opportunity is perfect for you!

Leistungen

Health insurance after 6 months

Relocation support

Airport pickup

Hotel stay (5-21 days)

Flight reimbursement (up to 200€ after 6 months)

Fun team activities

Supportive work environment

Qualifikationen

• C2 level in German and B1 or higher in English required.
• No experience needed, just attention to detail and willingness to learn.

Aufgaben

• Respond to customer inquiries via email and chat.
• Review content to ensure compliance with policies.
• Report violations and suggest workflow improvements.

Kenntnisse

German (C2)

English (B1 or higher)

Attention to detail

Quick decision-making

Tools

Microsoft Office

Jobbeschreibung

We're hiring Full-Time German-Speaking Customer Support & Content Moderators in sunny Malta!

Role Overview

• Customer Support (70%): Respond to customer inquiries via email and chat (no calls).
• Content Moderation (30%): Review marketplace/app content, ensuring compliance with company policies and laws.

Responsibilities

• Enforce policies by reviewing images, accounts, and text.
• Provide accurate information and meet support targets.
• Report violations, fraud, and user trends.
• Suggest workflow improvements.
• Participate in training and support different workflows as needed.

Requirements

• C2 German & English level B1 or higher.
• Basic Microsoft Office skills.
• No experience needed, just attention to detail, quick decision-making, and a willingness to learn!
• Shifts: Rotational (07:00-15:30 & 15:30-00:00) | 5 days/week
• Contract: Indefinite
• Health insurance (after 6 months)
• Relocation support: Airport pickup, hotel stay (5-21 days), flight reimbursement (up to 200€ after 6 months)
• A great workplace: Besedo Malta, a supportive work environment, fun team activities, and the vibrant island life of Malta.