HR Experience Operations Manager | Germany

Deel; Berlin; Remote; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

A leading company in global payroll and HR services is seeking an HR Experience Operations Manager to oversee HR functions and manage the employee lifecycle. This role will enhance compliance and efficiency while providing top-tier service to employees worldwide, supporting Deel's commitment to a diverse workforce.

Leistungen

Stock grant opportunities

Flexible remote work options

Access to WeWork spaces

Qualifikationen

• 5+ years of experience in HR operations or related fields.
• 2-3 years of leadership experience managing HR teams or initiatives.
• Proven experience in managing HR processes across multiple countries.

Aufgaben

• Overseeing the day-to-day operations of HR Experience function.
• Managing the entire employee lifecycle across Deel's EOR services.
• Ensuring compliance with relevant employment laws and regulations.

Kenntnisse

Project Management

Communication

Collaboration

Compliance

Ausbildung

Bachelor’s degree in HR, Business Administration, or a related field

Jobbeschreibung

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $1 Bin Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

The HR Experience Operations Manager will be responsible for overseeing the day-to-day operations of our HR Experience function, ensuring that processes are efficient, compliant, and aligned with Deel’s global growth. You will manage the entire employee lifecycle across Deel’s Employee of Record (EOR) services in over 90 countries—from onboarding through to offboarding—while optimizing workflows, enhancing user satisfaction, and ensuring operational excellence. In addition, you will lead initiatives to streamline HR operations, improve efficiency, and support the HR Experience team in delivering top-tier service to employees worldwide.

Responsibilities

• Ensuring and maintaining compliance and HR operations in their assigned country in accordance with relevant employment laws and regulations and operational rules and RACI.

• Contributing to HR product planning and scoping.

• Participating in the initial levels of HR interviews.

• Managing daily administrative tasks related to EORs and collaborating with the country team during the payroll cycle and employment updates.

• Providing support to EORs and clients for HR-related questions or concerns through all available communication channels.

• Managing standard onboarding and offboarding processes for EORs.

• Participating in the creation and implementation of regional HR operations, ensuring compliance with global Service Level Agreements (SLAs), quality standards, and Key Performance Indicators (KPIs).

• Responsible for ensuring the quality of the HR operations in the assigned countries.

• Being the subject matter expert for the country's operational quality and knowledge.

Qualifications

• Bachelor’s degree in HR, Business Administration, or a related field

• 5+ years of experience in HR operations or related fields, preferably in a global, fast-paced environment

• 2-3 years of leadership experience managing HR teams or initiatives

• Proven experience in managing HR processes across multiple countries (EOR experience is a plus)

• Strong project management skills with a track record of process improvement and operational efficiency

• Excellent communication and collaboration skills with cross-functional teams

• Detail-oriented with a focus on compliance and accuracy in HR operations

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at [e-mail] of the nature of the accommodation that you may require, to ensure your equal participation.

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