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A leading global financial services firm is seeking a Benefits Administrator to join their EMEA team in Frankfurt. This role involves managing employee benefits administration, ensuring compliance, and providing support to HR operations. The successful candidate will demonstrate strong analytical and communication skills along with proven experience in benefits management.
Purpose of Role:
Reporting to the EMEA Benefits Administration Manager, this role is within the GHR Global Benefits team and is required to provide a hands on focus for Benefits administration for the EMEA countries, including accountability of all associated compliance and statutory reporting activities.
This role has a high level of focus on Compliance, Data Protection, and Benefits Administration in a complex operating model and compensation structure.
Major Responsibilities:
This position requires an administrator with strong technical and business process skills, and the ability to interact at all levels of the organization. A requirement to demonstrate a flexible approach and ability to work under strict deadlines is essential.
Engage with key stakeholders, subject matter experts and operational areas to quantify, track and measure potential business benefits for any defined HR processes.
Key Contact with vendors
Develop and build strong partnerships across key areas such as GHR, Finance, Audit and Compliance, vendors
Deliver benefits administration across EMEA locations, support payroll and HR administration to include coordinating related activities with Finance, Legal, etc., as needed, and providing customer support for such HR services.
Responsibility for benefit and pension administration to ensure effective controls are utilized and payments are delivered to correct third parties within the scheme deadlines.
Manage the Social Fund budget on employee level according to the legal requirement, which includes the ongoing enrolment to the social fund (new hires during the year), as well as leavers and managing the Cafeteria portal
Act as an escalation point for all benefits administration issues
Mapping processes, develop and maintain procedures
Preparing and sending communication to employees. Managing the ongoing communication, execution of process steps with the vendors
Working on own initiative with minimum supervision
Level of Education/ Specific Qualifications:HR Employee Benefits preferred
Skills and Experience :
5 or more years’ experience in the employee benefits with a strong understanding of best practice around controls, regulations, tax compliance, and working with outsourced providers
Fluency in written and oral English. (very good level)
German language as an advantage
Strong oral and written communication skills
Good Excel skills (practical usage of various functions i.e. pivot tables, v-look up others)
Strong analytical and problem solving skills
Excellent organizational skills with the ability to work in a dynamic business environment
Ability to set priorities and handle multiple tasks simultaneously
Ability to deliver high quality work and to work under pressure with attention to detail
Ability to interact with all levels of employees and management and handle confidential information in a professional manner
Flexible, “can do” attitude
Team player with a strong customer focus
Required Competencies:
Ability to focus on the customer
Embraces culture of risk excellence
Strong interpersonal, influencing, and customer service skills
Uses independent action, judgment and decision-making
Demonstrates flexibility to meet changing business needs and priorities
Displays a positive attitude toward work and the work environment
Cooperates and works well with others