Housekeeping Team Leader / Checker / Supervisor - Berlin

Unicorn Hospitality Group; Berlin; Híbrido; EUR 19.000 - 28.000; Tempo integral

Resumo da vaga

Unicorn Hospitality Group is seeking an experienced Housekeeping Supervisor/Checker to lead the daily operations of the housekeeping team within our hotel network. You will oversee room cleanliness, assign rooms to staff, and ensure high hygiene standards across guest areas.

The role requires daily coordination with hotel management, clear communication with housekeeping staff, and timely submission of daily reports.

Qualificações

• Experience in the hotel, serviced apartment, or hospitality industry, specifically housekeeping
• Experience as HSK Supervisor / Checker is required
• Must be able to work weekends and holidays
• Conversational English; no German needed
• Basic verbal and written communication skills

Responsabilidades

• Daily operational management of the housekeeping team
• Active daily communication with hotel management and the housekeeping team
• Cleanliness checks of guest rooms and public areas
• Assignment of rooms to housekeepers
• Special cleaning work (e.g. washing curtains, descaling kettles)
• Maintaining hygiene in the entire work area
• Handling of lost & found
• Care and cleaning of all equipment used
• Submitting daily reports
• Weekend and holiday availability

Conhecimentos

HSK Supervisor experience

Customer service

Verbal communication

Written communication

English proficiency

Descrição da vaga

OUR MISSION

At Unicorn, we believe that hospitality is more than just a service—it’s a promise. We are the operational backbone of some of Europe’s most forward-thinking hotel brands: the partner guests never see, but always feel. From immaculate rooms to seamless remote check-ins, we deliver Hotel Operations-as-a-Service—housekeeping, maintenance, and guest operations—white-labeled under our partners’ brands.

WHAT YOU'LL DO

• Daily, 5 out of 7 day per week, work starts 8:00-10:00, ends 16:00-17:00

• Daily operational management of the housekeeping team

• Active daily communication with hotel management and the housekeeping team

• Cleanliness checks of guest rooms and public areas

• Assignment of rooms to housekeepers

• Special cleaning work, if required (e.g. washing curtains, descaling kettles, etc.)

• Maintaining hygiene in the entire work area

• Handling of lost & found

• Care and cleaning of all equipment used

• Submitting daily reports

WHO YOU ARE

You have proven experience in the hotel, serviced apartment, or hospitality industry and housekeeping specifically. You can clearly demonstrate which decisions have led to your success in this field.

• Previous experience as HSK Supervisor / Checker

• Customer service experience is a plus

• Basic verbal and written communication skills

• Conversational English, no German needed

• Ability to move, regularly bending, lifting, pushing, pulling, carrying, and moving up to 4 kg

• To be able to stand and walk for an entire shift and perform repetitive motions

• Applicants must be available to work weekends and holidays

WHY UNICORN

We’re building the next generation of hospitality services—with both feet firmly on the ground. We’re founder-led and profitable, which means we focus on margins, quality, and efficiency—not headlines. You’ll find a team that takes pride in getting the details right, treats every guest interaction as a promise kept, and believes that the best companies are built by people who truly care.

• Working with a wide variety of brands in the serviced apartment industry

• It's fun to work here

• Opportunity to grow with Unicorn as we expand in Germany and Europe

Hourly wage is 17€ gross, minimum weekly hours are negotiable within the range of 20 - 35 hours.