Housekeeper/Cleaner

Eastmen Human Resources B.V.; Deutschland; Vor Ort; EUR 24.000 - 32.000; Vollzeit

Zusammenfassung

A leading company in hospitality is seeking a passionate Housekeeper for the re-opening of their pub. This role offers a chance to grow within a modern workspace, ensuring exceptional customer experiences while maintaining a clean environment. Join a dynamic team where learning and enthusiasm are key!

Leistungen

Discounted or free food during shifts

Company pension scheme

28 days holiday pay (full-time role)

Tips paid into your bank

Qualifikationen

• Experience in delivering excellent customer service is essential.
• Good sense of humour and approachable nature are desired.

Aufgaben

• Ensure customers have a great experience through guest relations.
• Maintain cleanliness and ensure customer satisfaction.
• Support the team and help enhance work performance.

Kenntnisse

Energy

Enthusiasm

Problem-solving

Jobbeschreibung

Benefits
Pulled from the full job description
Company events
Company pension
Discounted or free food
Employee discount
Free parking
Language training provided
On-site parking
Full job description
About us
Our work environment includes:

Modern office setting
Food provided
Growth opportunities
Regular social events
Relaxed atmosphere
Safe work environment
On-the-job training
Lively atmosphere
International workforce

We are looking for passionate individuals who share our enthusiasm. The pub has been closed for several months, and we need someone to handle the exciting re-opening with us. We offer a fresh start and the chance to work with new staff and grow together as a team. The ideal candidate would have a good sense of humour, an approachable nature, and be willing to learn and participate.

As a Housekeeper, responsibilities include:
– Guest/customer relations: ensuring customers have a great experience.
– Team support: always supporting the team and helping out.
– Attention to detail: maintaining cleanliness and ensuring customer satisfaction.
– Operations: keeping the pub clean, safe, and operational.
– Business improvement: enhancing work performance to boost results.
– Stock control: managing stock rotation and control.
– Working on public bank holidays, as they are considered normal working days.
– Maintaining personal and uniform cleanliness.
– Promoting a friendly environment and avoiding team rivalries.
– Stock rotation and respecting the pub’s equipment and utensils.
– Knowledge of Health & Safety, COSHH, and Fire Safety.
– Cleaning of rooms, bathrooms, and pub areas.

We seek candidates who have:
– Energy, enthusiasm, and willingness to learn.
– Problem-solving skills.
– Experience in delivering excellent customer service.

What we offer:
– A modern, renovated workspace.
– Re-opening opportunity with new staff and a fresh start.
– Learning opportunities across all aspects of running a pub with rooms.
– Discounted or free food during shifts.
– A staff lounge for breaks.
– Partial branded uniform.
– Company pension scheme.
– 10% discount on food and drinks for family and friends.
– 10% discount on room stays.
– 28 days holiday pay (full-time role).
– Salary reviews every 3-6 months based on performance.
– Tips: 100% go to the team; tips are at guest discretion and not guaranteed.
– Tronc system (tips paid into your bank).