Hotel Customer Service Agent NF-02

United States Army Installation Management Command; Wiesbaden; On-site; EUR 20,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Life insurance

401(k) retirement plan

Paid time off

Job summary

United States Army Installation Management Command, Wiesbaden, is seeking a Hotel Customer Service Agent NF-02 to support front office operations at a hospitality property in Wiesbaden. The role involves guest check-in/out, guest inquiries, and coordinating services on a military base environment.

The position is located at USAG Wiesbaden - MWR, with shifts across 1st, 2nd, and 3rd tours. Eligible applicants may participate in health, life insurance, and 401(k) plans, with paid time off and

Responsibilities

• Serves as a hotel customer service agent with duties related to guest service cycle for front office operations.
• Aids guests at a hospitality property within Army NAF employment programs, supporting on-base community services and facilities.

Job description

• Department: Department of the Army
• Schedule: Not Fewer than 20 Hours per week

This position is located at USAG Wiesbaden - MWR, Wiesbaden Army Lodge. Shifts are 1st: 0600-1430, 2nd: 1400-2230, 3rd: 2200-0630 Incentives and Bonuses Incentives will not be paid.

Key Responsibilities

Serves as a hotel customer service agent at a hospitality property with full responsibility for duties related and adjacent to the guest service cycle for front office operations.

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more.

Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.

This position is with United States Army Installation Management Command, Department of the Army.

What is the salary for this position?

The posted pay range is $16.5 - $17.5/hr.

What is the application deadline?

Applications close on 2026-10-15.

What is the work schedule?

This is a Not Fewer than 20 Hours per week position.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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Source: USAJOBS.gov - U.S. Federal Government