Host

Sage Hospitality Group; Sachsen-Anhalt; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An established industry player is seeking a dedicated and friendly team member to join their restaurant. In this role, you will be the first point of contact for guests, ensuring they feel welcomed and well taken care of. Your responsibilities will include greeting customers, managing seating arrangements, and processing payments efficiently. With a focus on delivering exceptional service, you will help create memorable dining experiences. If you are passionate about hospitality and thrive in a dynamic environment, this opportunity is perfect for you. Join a team that values sustainability and community engagement while enjoying a rewarding career in the culinary field.

Leistungen

Complementary RTD EcoPass

Medical, Dental, & Vision Insurance

Health Savings and Flexible Spending Accounts

Paid Time Off

401(k) Program with Employer Matching

Employee Assistance Program

Tuition Reimbursement

Great Discounts on Hotels and Restaurants

Employee Referral Bonus Program

Qualifikationen

• 3 months of experience in cash handling and customer service.
• High school diploma required with strong mathematical skills.

Aufgaben

• Greet customers, assign tables, and ensure proper service.
• Process payments accurately and maintain restaurant cleanliness.
• Collect feedback to improve service and operations.

Kenntnisse

Customer Service Skills

Cash Handling Procedures

Mathematical Aptitude

Ausbildung

High School Diploma or Equivalent

Tools

Computerized Cash Register Systems

Jobbeschreibung

Why us?

Position Rate: $20.00/hour

Job Close Date: April 17, 2025 or until filled

Urban Farmer Steakhouse is a chef-driven seasonal steakhouse in lower-downtown Denver that emphasizes sustainable practices, locally-sourced ingredients, and ethically raised meats. Urban Farmer is a family of restaurants with locations in Portland, Cleveland, and Philadelphia, with its newest addition in Denver.

The Urban Farmer backdrop is warm and elegant, yet quaint and rustic, visually telling the life story of the hardworking, country farmer who marries the cosmopolitan art collector. Urban Farmer Denver is described as "rural chic" and prides itself in taking a re-imagined and modern approach to a typical white-tablecloth New York steakhouse for the more casual Denver demographic.

Do you crave a career where you can deliver delectable experiences paired with thoughtful and caring service? Apply today!

A Rewarding Experience:

• Complementary RTD EcoPass
• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Job Overview

Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport, and assisting with restaurant service. Receives and accurately processes payment for restaurant charges.

Responsibilities

• Meets arriving customers as they enter the restaurant with a cordial greeting.
• Escorts to assigned tables, issues menus, and solicits rapport in order to accommodate special needs or requests.
• Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
• Maintains a highly visible appearance in the restaurant during the entire shift by remaining at the cashier station and periodically circulating through the restaurant to assist servers, respond to any customer requests, and assess the efficiency of the operation for management.
• Receives payment and processes the transaction on a computerized cash register, counting back change out loud for the protection of the guest and restaurant.
• Verifies accuracy of all items on guest checks by confirming correct pricing, discounts, and method of payment.
• Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number, and signature.
• Elicits feedback from departing customers on products and services to improve the operation to increase the customer base and maximize revenues. Takes written notes to report comments to management.
• Distributes and accounts for all checks issued to servers for the shift by maintaining an accurate written check issuance log for the entire shift.
• Counts all revenues received for the day, using a calculator and balancing to cash register reports, immediately alerting management to discrepancies.
• Balances and reconciles computerized and manual reports at the end of each shift to present accurate and organized daily business records to the Accounting Department.
• Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning, and sidework duties.
• Checks the proper set-up of tables and seating prior to opening.
• Immediately reports in writing any maintenance or housekeeping discrepancies to management.
• Exhibits a professional appearance and maintains a friendly, cheerful, and courteous demeanor at all times.

Qualifications

Education/Formal Training

High School diploma or equivalent.

Experience

Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.

Knowledge/Skills

• Must have high school graduate level mathematical aptitude, know standard cash handling procedures, and knowledge of computerized cash register systems.
• Must have general knowledge of basic customer service skills, restaurant operations, and food service principles.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to communicate verbally and in writing in English, follow written and verbal instructions, and work on more than one task at a time.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Must be able to handle coins and writing utensils, grasp handles, push buttons, and carry dishes.
• Must be able to lift and carry trays and bus tubs weighing up to 10 lbs.
• Must be able to stand throughout the entire shift and to lift arms above head to retrieve objects from shelves.
• Must have vision ability to read written communiques, computer screens and print-outs, see colors, and survey the entire room in dimly lit conditions.

Environment

Standing and walking during the entire shift, including carrying, lifting, and bending. Indoor environment.