HOKA Assistant Store Manager - Hackescher Markt Berlin (m/w/d)

Deckers Brands; Berlin; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

Join a leading performance lifestyle company as an Assistant Store Manager at HOKA in Berlin. Your leadership skills will enhance team development and customer service while driving sales. Enjoy various perks, including discounts, growth opportunities, and a vibrant work culture focused on diversity and inclusion.

Leistungen

HOKA Uniform Allowance

60% discount off Deckers Brands products

Growth and development opportunities

Community-based programs and volunteering opportunities

Qualifikationen

• Retail store management experience required.
• Fluency in English & German essential.
• Proven track record of exceeding sales targets.

Aufgaben

• Coach and develop team to drive business results.
• Ensure high-level customer service and meet KPIs.
• Onboard and train team members for optimal performance.

Kenntnisse

Leadership

Customer service

Problem-solving

Communication

Organizational skills

Agility

Jobbeschreibung

HOKA Assistant Store Manager – Hackescher Markt

ABOUT HOKA

At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you’re a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement.

We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together.

The Role

Our Assistant Store Managers are integral to the success of the HOKA Brand. As an Assistant Manager, it’s your job to partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate our company’s values, vision, and mission. You know how to effectively navigate a complex business to satisfy customers and develop team members while working under the pressure of competing business priorities.

Your Impact

• Coach and develop your team to drive business results and professional growth
• Ensure the highest level of customer service possible and prioritize brand and product knowledge training
• Meet and exceed budgeted sales and KPIs
• Develop store strategies that enhance customer satisfaction, increase traffic, and optimize profitability
• Proactively and continuously cultivate community through events, local outreach, and engagement with your market beyond the store's four walls
• Onboard and train team members to ensure engaged and high-performing teams
• Ensure the highest level of visual merchandising and standards and take responsibility for execution of visual directives and guidelines
• Drive key initiatives and support programs that enhance the customer journey
• Manage inventory and implement store administration and operations including compliance with policies and procedures
• Hire the best team members by identifying talent quickly and regularly maintaining a network for recruiting candidates
• Ensure seamless store operations by implementing and upholding policies and procedures, fostering a culture of compliance and efficiency.

Who You Are

• Excellent leadership skills and experience managing people in a customer-facing environment
• You embrace digital proficiency and evolving technology demands, harnessing their potential to enhance operational efficiency and engage with customers in innovative ways.
• You can demonstrate a track record of exceeding sales targets and cost management for a store of comparable volume and size
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs
• Outstanding problem-solving abilities and a knack for effectively tackling challenges that may arise.
• Agility to adapt and respond to the evolving needs of the business, extending beyond the store's physical boundaries.

We would Love toHearfrom People with:

• Retail store management experience
• Fluency in English & German
• Ability to be agile to meet the needs of the business, within and beyond the four walls of the store
• Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team and customers.
• Experience coordinating and hosting in-store events
• Fantastic problem-solving skills and ability to work through challenges

What We Will Give You

As part of our HOKA Family, you belong to more than a performance lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission.

• Extras, perks & volunteering opportunities - Being a valued member of the HOKA and Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.
• Growth and Development; Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including a Global Mentorship Program
• HOKA Uniform Allowance
• 60% discount off the Deckers Brands’ (HOKA, UGG, Teva) online, and 30% instore discount.

Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.

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