[Hiring] Veterinary Services Manager @CEVA SANTE ANIMALE

CEVA SANTE ANIMALE; Deutschland; Remote; EUR 68.000 - 103.000; Vollzeit

Zusammenfassung

A global leader in animal health is seeking a remote Veterinary Services Manager to enhance customer engagement through veterinary expertise. The ideal candidate will have a Doctor of Veterinary Medicine and over 5 years of clinical experience, along with excellent communication and public speaking skills. This position involves significant travel (50-70% expected) and collaboration with various internal teams. Join to contribute to our 'One Health' vision and ensure excellent service to clients.

Qualifikationen

• 5+ years clinical companion animal practice required.
• Current and active veterinary license, in good standing.
• Willingness and ability to travel for work (50-70% travel expected).

Aufgaben

• Support Territory and Regional Managers at sales meetings.
• Provide technical information for sales and marketing.
• Collaborate with Veterinary Services Leadership for industry relationships.

Kenntnisse

Veterinary expertise

Customer focus

Public speaking

Technical communication

Collaboration

Ausbildung

Doctor of Veterinary Medicine or equivalent degree

Tools

Excel

Microsoft Sharepoint

Jobbeschreibung

Overview

Sep 03, 2025 - CEVA SANTE ANIMALE is hiring a remote Veterinary Services Manager. Location: USA.

Veterinary Services Manager

The success of a company depends on the passionate people we partner with. Together, let's share our talents.

As a global leader in animal health, Ceva Animal Health believes our success is linked to our passionate people researching, developing, producing and supplying innovative health solutions for all animals, which contributes to the future of our diverse planet.

We are committed to ensuring the highest possible level of care and well-being for farm animals (poultry, pigs, ruminants), companion animals (dogs and cats) and wildlife. Indeed, our “Together, Beyond Animal Health” vision emphasizes that the health and wellbeing of people, animals and our planet are totally interlinked. More than ever, Ceva is committed to a "One Health" approach.

As part of our “Diversity, Equity and Inclusion” policy, Ceva Animal Heath is committed to the employment of people with disabilities and will make reasonable accommodations throughout the interview process to ensure an inclusive and accessible experience for all applicants. To request an accommodation, please contact a member of the Ceva Talent Acquisition team.

Your missions

• Veterinary Services Manager — Remote position with preferred location(s) based out of Minneapolis, Chicago, Detroit or Milwaukee.
• The Ceva Veterinary Services Manager (VSM) is a vibrant, intelligent and motivated thought leader. VSMs exemplify our core values of customer passion, entrepreneurial spirit, innovation and solidarity and use their veterinary expertise to support internal and external customers through engagement, education and empowerment.
• The ideal candidate is a sales-minded veterinarian skilled at interpreting complex scientific materials and effectively communicating a technically accurate, customer-focused marketing message via a hybrid communication strategy (in-person and virtually). Communications are delivered in-clinic, in-conference (nationally and regionally) and virtually to support the sales and marketing team objectives with outstanding customer focus. Persuasive and engaging public speaking and interpersonal communication skills are required.
• VSMs collaborate with the veterinary services team and other internal customers (sales, marketing, strategic accounts, retail and pharmacovigilance) to enable communication and collaboration. The VSM’s perspective as a veterinarian is invaluable for internal customers, creating positive positioning for the company and our products.
• VSMs work closely with the marketing team in developing scientifically robust, technical marketing messages and materials, articles, videos, and social media.
• External customers include veterinarians in general and specialty practice, academic institutions and other influential veterinary key opinion leaders. The role includes regional and national identification, development and management of key opinion leader relationships to support Ceva products.
• Personal and professional development opportunities position the ideal candidate as an industry leader.

Responsibilities

• Support and collaborate with the Territory Managers (TMs) and Regional Managers (RMs) at sales meetings, work visits, sales training, industry activities and conferences.
• Provide technical information and expertise in support of sales and marketing for internal and external customers.
• Support the sales and sales leadership teams by exemplifying a proactive approach to technical resources:
  • The sales and veterinary services teams are a critical partnership. This collaboration is the primary responsibility of the VSM. Creating value and demand for the VSM team is essential for VSM success.
  • Educate and empower the sales team utilizing technical and marketing materials in support of the sales and marketing message.
  • Instill confidence in the sales team with coaching and engagement.
• Support marketing:
  • Critically assess the drivers and barriers to the product value proposition.
  • Provide technical input and veterinary point-of-view on initiatives, materials, pre- and post-marketing materials, etc.
  • Review companion animal marketing materials for technical accuracy as needed.
• Collaborate with the Veterinary Services Leadership to manage and facilitate industry relationships:
  • KOLs (Key Opinion Leaders), influencers, shelters, veterinarians, universities, professional associations and others to maintain Ceva in a positive light and promote our products.
  • Provide resources necessary for support and solutions to improve the Ceva customer experience.
  • Respond to questions and provide information that supports the use of Ceva products to end-users, whether veterinarian, retailer or pet owner.
  • Stay current on emerging and significant animal diseases and pharmaceuticals.
  • Responsibly manage expenses for effective use of resources to support operational profit.

Core Competencies

• Shape solutions out of complexity
• Customer focus (internal and external)
• Collaborate with empathy
• Engage and develop
• Drive ambition and accountability
• Influence others

Technical Competencies

• Excellent verbal and written communication skills
• Ability to connect with others
• Demonstrate emotional intelligence
• Active listening skills, share and support the vision while adapting to the public
• Ability to develop and deliver internal and external customer training and education
• Ability to communicate technical and sales messages to internal and external customers
• Scientific approach and expertise: Ability to interpret complex, technical materials
• Ability to develop product leadership: create high level of confidence of Ceva product knowledge
• Ability to align with global strategy
• Continuous improvement of customer relationship
• Customer guidance and troubleshooting
• Customer feedback communication
• Ability to leverage professional network
• Organized with project management skills: Ability to initiate, plan, prioritize, execute, control and complete tasks as necessary to achieve goals and meet milestones
• Ability to function within Excel, Word, Microsoft Sharepoint and other digital platforms

Qualifications

• Education: Doctor of Veterinary Medicine or equivalent degree
• Work Experience: 5+ years clinical companion animal practice required; other certifications or specialized knowledge considered
• Current and active veterinary license, in good standing
• A valid US driver’s license
• Willingness and ability to travel for work (50 - 70% of work time travel expected)
• Occasional weekend and evening work are part of the job

Physical and Other Requirements

• Ability to travel by plane or car for up to 8 hours per day. Read, speak and understand English.
• Primary residence within 100 miles of an international airport.

Travel Requirements

• Domestic travel required (estimated at 75%)

This job description is intended to convey information essential to understanding the scope of the job and general nature and level of work performed. It is not an exhaustive list of qualifications, skills, duties, and responsibilities or working conditions. It is not an employment contract. Ceva reserves the right to modify job duties and/or job descriptions at any time to meet the needs of the business.

VEVRAA Federal Contractor. Ceva is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, genetic information, actual or perceived sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Ceva encourages men and women, members of all racial and ethnic groups, individuals with disabilities and veterans to apply.

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Your profile

• Education: Doctor of Veterinary Medicine or equivalent degree
• Work Experience: 5+ years clinical companion animal practice required; other certifications or specialized knowledge considered
• Current and active veterinary license, in good standing
• A valid US driver’s license
• Willingness and ability to travel for work (50 - 70% of work time travel expected)
• Occasional weekend and evening work are part of the job