[Hiring] MI & Data Insights Lead @0004 Capita Business Services Ltd

0004 Capita Business Services Ltd; Deutschland; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading business services company is hiring a remote MI & Data Insights Lead to manage reporting solutions meeting the needs of multiple clients. The role requires expert understanding of SQL, Power BI, and Salesforce Service Cloud. Responsibilities include building dashboards and managing internal resources. Benefits include competitive salary, flexible working options, and generous holiday allowance.

Leistungen

Competitive basic salary

23 days holiday (rising to 27)

Paid volunteering days

Company pension and life assurance

15 weeks fully paid maternity leave

Access to Employee Network Groups

Flexible working options

Qualifikationen

• Expert understanding of SQL, Power Query, Power BI & Power Automate.
• Ability to reverse engineer reports and solutions.
• Experience with the Salesforce Service Cloud platform and its data structure.

Aufgaben

• Build, maintain and publish appropriate and to-the-point dashboards.
• Ensure that reporting processes are documented.
• Collation of inputs from multiple teams across all business areas.
• Review processes for obtaining data and ensure robustness and efficiency.
• Manage resources, timelines, and milestones across industries.
• Advise on and implement advanced analytics to enhance service.

Kenntnisse

SQL

Power BI

Data Insights

Power Query

Power Automate

Salesforce Service Cloud

Jobbeschreibung

Aug 04, 2025 - 0004 Capita Business Services Ltd is hiring a remote MI & Data Insights Lead. Salary: competitive salary. Location: UK.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The MI & Data Insights Lead is responsible for understanding and maintaining a reporting solution to meet the needs of the Assessment as a service Capability, which will serve multiple clients.

• Build, maintain and publish appropriate and to-the-point dashboards
• Ensure that reporting processes are documented
• Collation of Inputs from multiple teams across all areas of the business
• Review processes for obtaining data and ensure robustness and efficiency
• Manage both internal and external resources, timelines, and milestones across a vertical set of industries
• Advanced SQL skills to write and amend SQL scripts with stored procedures
• Advise on and implement advanced and predictive analytics to enhance service provision
• SSRS and SSIS knowledge to understand and support the solution

Qualifications

• Expert understanding of SQL, Power Query, Power BI & Power Automate
• Ability to reverse engineer reports and solutions
• Experience with the Salesforce Service Cloud platform and its data structure
• Familiarity with Salesforce reporting suite and experience building and utilizing Salesforce reports

Benefits

• A competitive basic salary
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for charity partners or a cause of your choice
• Auto-enrolment to company pension, life assurance, a cycle2work scheme
• 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to Employee Network Groups, representing every strand of diversity
• Flexible or remote working options available