[Hiring] Customer Care Representative @Magnificent Differences Consulting, LLC

Magnificent Differences Consulting, LLC; Deutschland; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A consulting firm is seeking a remote Customer Care Representative to resolve customer issues, process applications, and maintain a customer database. The role requires a High School Diploma, strong communication skills, and at least one year of customer service experience. The salary ranges from $17.00 to $20.00 per hour for this temporary position, with the possibility of conversion to full-time.

Qualifikationen

• Minimum of one year experience in an office environment or customer services.
• Ability to maintain positive attitude under stressful conditions.

Aufgaben

• Resolve customer issues via phone, web or e-mail.
• Process applications and maintain customer database.
• Provide guidance regarding certification pathways.

Kenntnisse

Good interpersonal skills

Strong communication

Organizational skills

Attention to detail

Strong customer service

Ausbildung

High School Diploma

Some college, Associate Degree preferred

Tools

Microsoft Office Suite

Jobbeschreibung

Aug 13, 2025 - Magnificent Differences Consulting, LLC is hiring a remote Customer Care Representative. Salary: $17.00 - $20.00 per hour. Location: USA.

Salary Range: $17.00 - $20.00 per hour

• This is a 5-month temporary assignment with the possibility to convert to a full-time employee.

Core Responsibilities

• Resolve customer issues and concerns via phone, web, or e-mail correspondence.
• Process applications, application audits, and other related work in a timely and accurately.
• Provide guidance regarding certification pathways and eligibility requirements.
• Maintain accurate customer database.
• Work with department(s) to develop and facilitate customer communications.
• Maintain knowledge on company policies and program updates.
• Enhance and document processes and procedures as required.
• Maintain high levels of professionalism and phone etiquette at all times.

Required Education/Experience

• High School Diploma or equivalent required. Some college, Associate Degree or equivalent preferred; and
• Minimum of one year experience in an office environment or customer services

Required Qualifications/ Skills

• Good interpersonal skills with ability to interact effectively, efficiently, and professionally with individuals at all levels of the organization as well as external contacts
• Demonstrated skill in writing concise, logical and grammatically correct letters and reports
• Strong communication, organizational and collaborative skills
• Ability to apply attention to detail
• Strong customer service skills
• Consistent attention to detail.
• Ability to work in a team environment
• Ability to maintain positive attitude under stressful conditions
• Work independently and be able to solve basic problems
• Ability to operate standard office equipment, such as copier and fax machines
• Basic Knowledge of Microsoft Office Suite

Experience Requirements

Entry Level