Healthcare QA Specialist - UPS

United Parcel Service Of America; Frankfurt; Hybrid; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

United Parcel Service is seeking a Healthcare Quality Assurance Specialist to monitor distribution center quality systems. The role involves ensuring compliance with healthcare regulations, execution of audits, and the support of quality management. This position offers a competitive salary, excellent benefits including leave and training opportunities, and a flexible working environment.

Leistungen

29 leave days

8% holiday allowance

Travel allowance

Company pension scheme

Collective health insurance

Discount on gym membership

Qualifikationen

• Relevant working experience in the Logistics industry.
• Experience with ISO 9001 and ISO 13485 standards is an advantage.
• Knowledge of GMP and/or GDP guidelines is a plus.

Aufgaben

• Monitors quality processes and ensures compliance with regulations.
• Supports audits and handles non-conformance investigations.
• Promotes a 'quality' culture within the company.

Kenntnisse

Strong communication skills

Stress resistance

Focus on Healthcare compliance

Ability to work with different electronic systems

Ausbildung

Secondary vocational education (MBO level)

Tools

MS Excel

Microsoft O365 (Excel, Word, Outlook, Access)

Jobbeschreibung

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Job Description:

Job Summary

The Healthcare Quality Assurance (QA) Specialists monitors the overall Quality System status of the distribution center. This position acts in compliance to drug, medical device, and local regulations. Ensures quality processes are maintained through the implementation of procedures, training, and regular inspections. This position participates in internal/ client/ supplier and agency audits and participates in various projects. You maintain knowledge of healthcare quality regulation and assess the risks associated with storage and transportation of healthcare products by addressing these to higher management.

Responsibilities:

• Executes process adherence checks (PAC) based on site schedule and ensures operations are performed in accordance to the approved procedures/ Work instructions and in compliance with regulations (i.e. EU GMP, EU GDP, etc).
• Collects, assesses and presents HC quality assurance metrics.
• When delegated by RP/ QP, executes client directed quality status changes in the inventory management system (IMS).
• Supports the prompt execution of recalls and other market actions.
• Supports audits, quality management system reviews, initiation and documentation of Change Controls, events, audits and tracks them to closure.
• Supports with investigation of non-conformance and customer complaints.
• Initiates, investigates and assesses non-conformances.
• Develops corrective action plans in co-ordination with facility management and applicable subject matter experts (SME).
• Provides support to ensure license verification is performed for customers, suppliers and any other entities working within UPS facilities.
• Collects temperature data and monitors the temperature environmental conditions.
• Promotes a “quality” culture within the company.

What you’ll get

• A competitive salary between € 3,269 - € 3.500 bruto based upon work experience.
• The flexibility to work at our offices as well as hybrid when the situation calls for it.
• Excellent benefits including 29 leave days based on a full-time position, 8% holiday allowance, travel allowance, company pension scheme, collective health insurance, and other insurance benefits, phone/laptop (if needed), and discount on your gym membership.
• An international work environment with opportunities to progress and grow thanks to our ‘promotion from within policy’.
• Ongoing learning and development opportunities.

Qualifications:

• Education: Secondary vocational education (MBO level in the Netherlands).
• Strong communication skills, stress resistant, able to speak andwrite in English and Dutch
• Working knowledge of various computer systems (specifically MS Excel) isneeded.
• High focus on Healthcare compliance.
• Advanced knowledge of Microsoft O365 (Excel, Word, Outlook, Access).
• Experience with ISO 9001 and ISO 13485 standards is an advantage.
• Knowledge of GMP and/ or GDP guidelines is an advantage.
• Relevant working experience in the Logistics industry.
• Able to work within time-limits (deadlines), persistent
• Ability to work with different electronic systems

Employee Type:

Permanent

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