Head of Vendor Strategy

Delivery Hero Austria; Berlin; Vor Ort; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

Delivery Hero is seeking a Head of Vendor Strategy to architect vendor engagement frameworks and drive strategic initiatives to enhance vendor performance. This leadership role involves managing a team, collaborating with senior leadership, and implementing metrics for success across 17 markets, emphasizing a focus on diversity and inclusion in the workplace.

Qualifikationen

• 7-10 years of professional experience, including 2-5 years in top-tier strategy consulting.
• Experience leading small teams or workstreams in high-performance environments.
• Exceptional communication skills, with a comfort in presenting to senior stakeholders.

Aufgaben

• Define and lead global incubation framework for top vendors to maximize performance.
• Own design and evolution of vendor lifecycle strategies, including success criteria.
• Collaborate with internal teams to implement scalable interventions across 17 markets.

Kenntnisse

Problem-solving

Strategic thinking

Communication

Leadership

Analytical skills

Jobbeschreibung

We're looking for a strategic leader to join us as Head of Vendor Strategy, owning the design and deployment of high-impact initiatives that drive success for our most important partners. This role is ideal for someone who thrives on solving complex cross-functional problems and is passionate about turning insights into scalable actions across a global footprint.

As the Head of Vendor Strategy, you'll architect how we think and work with our vendors to ensure they achieve a successful and healthy presence on the platform throughout their lifecycle. You and your team will design processes from incubation, performance monitoring, to re-engagement and revival. Your work will define success metrics for new vendors, prevent attrition among high-potential partners, and shape scaling strategies across 17 markets. You will collaborate closely with country Managing Directors, Commercial Directors, MDs, and central functions (Product, CRM, Operations) while reporting directly to the Senior Director of Partner Growth.

This is a high-visibility, high-impact role with frequent interaction with senior leadership, including our VP of Commercial and executive leadership across Delivery Hero. You will also lead a team of 4 direct reports, fostering a high-performance culture focused on ownership, accountability, and strategic execution.

What You'll Drive

• Strategic Incubation Design: Define and lead the global incubation framework for top vendors, ensuring a seamless onboarding and ramp-up experience that maximizes performance in the first 30-60 days.
• Vendor Lifecycle Health: Own the design and evolution of vendor lifecycle strategies, including early performance diagnostics, churn prevention, and success criteria for long-term engagement.
• Performance Intelligence & Metrics: Develop predictive health monitoring systems, dashboards, and processes that enable local teams to intervene proactively.
• Cross-Functional Enablement: Collaborate with internal teams (e.g., Account Management, CRM, Content, Product) to implement playbooks, AI tooling, and scalable interventions across 17 markets.
• Recovery and Reinvention: Lead strategies to reactivate underperforming vendors through data-driven interventions and partnerships with local market teams.

Qualifications:

• 7-10 years of professional experience, including 2-5 years in top-tier strategy consulting.
• Proven experience in solving complex strategic problems and designing scalable operational frameworks.
• Strong problem-solving skills with the ability to structure ambiguity and generate actionable insights.
• Experience leading small teams or workstreams, preferably in high-performance, high-intensity environments.
• Demonstrated ownership in implementing strategies from insights to action in cross-functional settings.
• Exceptional communication skills, confident in presenting to senior stakeholders.
• Comfort with ambiguity, fast decision-making, and driving results across diverse international markets.

Additional Information:

We value diversity and inclusion as key to creating an exciting product and an exceptional customer and employee experience. We do not discriminate based on race, religion, color, national origin, gender identity or expression, sexual orientation, age, marital or disability status, or other aspects of identity. Please let us know if you need accommodations or accessibility support during the interview process. Feel free to share your pronouns (he/she/they) from the start so we can address you respectfully.

Remote Work: Employment Type: Full-time

Key Skills: Marketing & Promotions, Attorney At Law, JNI, Airlines, Art