Head of Sales Operations - ENT and Global Accounts

Uber; Deutschland; Hybrid; EUR 110.000 - 140.000; Vollzeit

Zusammenfassung

A leading technology company is seeking a Sales Operations Lead for its Global Accounts and Enterprise segment. In this hybrid role, you'll manage sales operations across North America, partnering closely with leadership to drive growth through data-driven strategies and innovative solutions. Ideal candidates have significant experience in sales operations and a strong background in collaboration, data analysis, and stakeholder management.

Leistungen

Bonus program

Equity award

Comprehensive benefits

Qualifikationen

• Minimum 7 years in a Sales Operations function.
• 5+ years supporting a Global Accounts Sales Operations function.
• 3+ years of people management experience.

Aufgaben

• Lead the development of sales support systems and processes.
• Manage the development of forecast models.
• Own quantitative analysis of sales team performance.

Kenntnisse

Data Analysis

Sales Operations

Collaboration

Ausbildung

Bachelor's degree

Tools

Salesforce

Microsoft Excel

SQL

Jobbeschreibung

This is a hybrid role - our team collaborates in-person out of our incredible Chicago office 50% of the time.

About the Role

We are looking for an experienced leader to join our Delivery Commercial Operations US & Canada team as the Sales Operations Lead for our Global Accounts and Enterprise segment. This role is the sales operations partner to the Head of Global Accounts and the Head of ENT for US and Canada, supporting their commercial organization comprised of experienced Account Executives, Account Managers, Customer Solution Managers, Sales Managers, etc.

The ideal candidate is passionate about designing and building creative solutions to our most complex problems. As the Sr. Manager of Sales Operations for Global Accounts, you will partner closely with the Head of Global Accounts and her team to implement and run the rhythm of business, drive predictability in reporting, analyze business trends, devise local GTM strategies and lead growth initiatives. We’re looking for a candidate with deep sales operations expertise, broad technical skills, strong financial acumen and an analytical background.

In this role, you will implement and execute the commercial business cadences, including forecasting, top deals review, pipeline review, MBRs, QBRs, and beyond. You will drive the design of business requirements documents for improvements to organizational tooling and processes, design and execute experiments to drive growth or efficiency, and deeply understand the unique needs of the commercial teams to unlock new growth opportunities and remove operational friction.

What You’ll Do:

• Lead the definition of the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the business.
• Manage the development of continuously evolving forecast models using cutting edge methodologies.
• Own quantitative analysis of the performance of the sales teams
• Manage the weekly, monthly, quarterly and annual business cadences
• Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders
• Lead special projects in and outside of their segment and territory.

Basic Qualifications

• Minimum 7 years in a Sales Operations function supporting a complex enterprise sales GTM model
• 5+ years supporting a Global Accounts Sales Operations function with commercial members located worldwide
• 3+ years of people management experience
• Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy.
• Intermediate + proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce.
• Bachelor's degree

Preferred Qualifications

• 10+ years of experience in Sales Operations, GTM Strategy, Revenue Operations, or similar functions
• 2-3 years of experience as an Account Manager or an Account Executive in B2B environment
• Experience working in a high-growth B2B company
• MBA or higher degree in economics, math, business or similar discipline
• Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency. Pre-employment test and/or presentation may be required.
• Proven ability to influence with and without explicit authority, strong listening skills
• Proven track record of taking ownership, leading with data, diving deep without losing sight of the big picture
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations.
• Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all levels.
• Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners
• Ability to operate successfully in a lean, fast-paced organization
• Ability to scale quickly
• Highly organized multi-tasker, able to operate with a great degree of independence in ambiguous situations
• Advanced proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce.

For Chicago, IL-based roles: The base salary range for this role is USD$167,000 per year - USD$186,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.