Head of Revenue Operations (f/m/x)

Shiftmove GmbH; Berlin; Hybrid; EUR 70.000 - 120.000; Vollzeit

Zusammenfassung

Join a leading company as a RevOps architect and operator in Berlin or remotely. You'll build a scalable GTM engine while leading a high-performance team. The ideal candidate has extensive B2B SaaS experience and is obsessed with simplification, ensuring impactful processes.

Leistungen

Flexible working environment

Leadership support

Respect and trust in the RevOps org

Qualifikationen

• Experience in B2B SaaS RevOps, especially in SMB and ecommerce.
• Proven track record leading lean RevOps teams.
• Fluency in GTM tools like Salesforce and Chargebee.

Aufgaben

• Lead and scale the team across Sales Ops and CS Ops.
• Simplify processes across churn, renewal, and upsell workflows.
• Manage core GTM systems and drive revenue infrastructure.

Kenntnisse

B2B SaaS RevOps

Sales Ops

CS Ops

Simplification

Tools

Salesforce

Chargebee

Planhat

Jobbeschreibung

You’ve seen the chaos. Bloated tech stacks, pointless KPIs, siloed functions, over-engineered workflows that no one uses. You’ve always known there’s a better way, and now you get to build it.

This role is your RevOps holy grail: the chance to create the kind of SMB and ecommerce GTM engine that just works. It’s simple. It’s smart. It scales. You’ll be both architect and operator, leading a high-performance team while personally digging into the work that matters.

You’re joining a company and leadership team that gets it. You’ll have the air cover, resourcing, and cultural support to move fast, stay lean, and build the high-output RevOps function you’ve always wanted. You report directly to the VP of RevOps, your thought partner, your amplifier, and your sparring partner.

Location:[Berlin or Remote Germany / Spain / Poland]

What You’ll Own

• Lead & Scale the Team: Grow and guide Sales Ops, CS Ops, Systems, and BI with clarity, decisiveness, and high standards, defining what great RevOps looks like.
• Own Sales & CS Operations: Manage the full revenue funnel for SMB and ecommerce, simplifying processes across churn, renewal, and upsell workflows.
• Build & Optimize Processes: Design scalable workflows, automation, segmentation, and compensation structures that drive predictable results.
• Master the Tech Stack: Oversee core GTM systems like Salesforce, Chargebee, and Planhat, eliminating tech debt and ensuring tools enable impact over maintenance.
• Drive Revenue Infrastructure: Partner with Finance, Product, and BI to own forecasting, pipeline accuracy, and performance KPIs that drive action.
• Define Metrics & Insights: Develop operational blueprints, set meaningful KPIs, and lead planning, forecasting, and territory design for SMB/MM GTM

What You Bring

Must-Haves

• A couple of years in B2B SaaS RevOps, with deep experience in SMB and ecommerce revenue engines
• Domain expertise across Sales and CS Ops, including lifecycle models, segmentation, playbooks, and comp design.
• Proven track record leading and scaling lean, high-performing RevOps teams.
• Absolute fluency in Salesforce, Chargebee, Planhat, and modern GTM tooling.
• Tactical operator at heart, you can document a process, clean a report, debug a sync, and redesign a flow all before lunch.
• Obsessed with simplification. You don’t tolerate overcomplication, and you never ship processes you wouldn’t use yourself.

Nice-to-Haves

• Some experience with enterprise or mid-market sales motions.
• SQL or Looker/PowerBI/Tableau literacy.
• Experience during M&A or tool consolidation phases is a bonus.

What You Get

• You’re not just getting a job, you’re finally getting the environment you’ve been waiting for.
• A leadership team that gets RevOps and gives you the freedom to move fast and break the right things.
• A RevOps org that is respected, trusted, and embedded across GTM, not an afterthought or ticket queue.
• A culture that values builders, not blockers.
• Full support to get the tooling, headcount, and resources you need to win.
• And best of all, a team of smart, ambitious, low-ego people who care deeply about doing things right.

What This Role Is NOT

• Not a programme manager.
• Not a consultant.
• Not a talker.
• Not someone who needs permission to fix what’s broken.
• If you’ve been waiting for a team that values simplicity, clarity, and real impact, you just found your home.