Head of Revenue Operations (f/m/x)

Shiftmove; Berlin; Remote; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

Join Shiftmove as the Head of Revenue Operations, where you'll lead a high-performance team focused on driving growth through optimized sales, marketing, and customer success processes. This role requires a hands-on leader with experience in B2B SaaS RevOps who is ready to build efficient systems and frameworks that enhance collaboration and business outcomes. Embrace the opportunity to influence our growth strategy within a company that values innovation and teamwork in a low-pressure environment.

Leistungen

Personal growth investment with a clear career path

Flexible remote work options

Mental health support via Nilo.health

Access to Urban Sports Club and JobRad

Two months of remote work from anywhere

Qualifikationen

• A couple of years in B2B SaaS RevOps, with deep experience in SMB and ecommerce revenue engines.
• Proven domain expertise across Marketing Ops, Sales Ops, and CS Ops.
• Ability to design and own scalable systems, campaigns, and GTM architecture end-to-end.
• Experience managing a RevOps team across multiple functions.

Aufgaben

• Lead the RevOps Team: Grow and guide a cross-functional team covering Sales, CS, Marketing Ops, Systems, and BI.
• Drive Marketing Operations: Work with Marketing to build strong attribution, lead funnels, and campaign tracking.
• Optimize Sales & CS Processes: Oversee the full customer journey for high-volume SMB deals.
• Manage the Tech Stack: Own tools like Salesforce, Chargebee, and Pardot.
• Build Revenue Infrastructure: Develop lead-to-cash, churn, and expansion tracking.
• Design Processes & KPIs: Define how GTM teams work together.

Kenntnisse

Salesforce

Chargebee

Marketing Ops

Sales Ops

CS Ops

SQL

Tableau

Jobbeschreibung

1 day ago Be among the first 25 applicants

You've seen the chaos. Bloated tech stacks, pointless KPIs, siloed functions, over-engineered workflows that no one uses. You've always known there's a better way, and now you get to build it.

This role is your RevOps holy grail: the chance to create the kind of SMB and ecommerce GTM engine that just works. It's simple. It's smart. It scales. You'll be both architect and operator, leading a high-performance team while personally digging into the work that matters.

You're joining a company and leadership team that gets it. You'll have the air cover, resourcing, and cultural support to move fast, stay lean, and build the high-output RevOps function you've always wanted. You report directly to the VP of RevOps, your thought partner, your amplifier, and your sparring partner.

Location: Berlin or Remote (Germany / Spain / Poland)


What You'll Own

• Lead the RevOps Team: Grow and guide a cross-functional team covering Sales, CS, Marketing Ops, Systems, and BI. Be hands-on, improve workflows, and set high standards.
• Drive Marketing Operations: Work with Marketing to build strong attribution, lead funnels, and campaign tracking. Improve automation and lead scoring to boost results.
• Optimize Sales & CS Processes: Oversee the full customer journey for high-volume SMB deals. Streamline segmentation, routing, compensation, and service levels.
• Manage the Tech Stack: Own tools like Salesforce, Chargebee, and Pardot. Simplify systems, automate where possible, and keep data clean and useful.
• Build Revenue Infrastructure: Develop lead-to-cash, churn, and expansion tracking. Align metrics with Finance and BI for clear forecasting and reporting.
• Design Processes & KPIs: Define how GTM teams work together. Lead territory planning, forecasting, and performance tracking to help teams hit goals efficiently
  
  
  

What You Bring


Must-Haves

• A couple of years in B2B SaaS RevOps, with deep experience in SMB and ecommerce revenue engines
• Proven domain expertise across Marketing Ops, Sales Ops, and CS Ops—not just familiarity
• Ability to design and own scalable systems, campaigns, and GTM architecture end-to-end
• Fluent in Salesforce, Chargebee, Planhat, HubSpot (or similar), and GTM tooling
• Experience managing a RevOps team across multiple functions (Marketing, Sales, CS, BI, Systems)
• Hands-on operator, you've built flows, owned dashboards, debugged sync issues, and designed campaign logic personally.
  
  
  

Nice-to-Haves

• Familiarity with high-volume PLG or hybrid inbound/self-serve funnels
• SQL,Tableau literacy
• Experience supporting marketing-led growth or paid media-heavy funnels
• M&A or post-acquisition system integration experience a big plus
  
  

What You Get

• A leadership team that deeply values RevOps, not as a service desk, but as a strategic function
• Direct impact on how the business grows and scales
• Full ownership of the GTM ops machine: design it, build it, run it
• A culture that respects builders, not blockers
• A team of smart, ambitious, no-bullshit operators who want to do things right
  
  
  

What This Role Is NOT

• It's not a glorified project manager role
• It's not a systems-only role
• It's not a dashboard jockey or ticket-taker
• It's not a bandaid fixer for bad GTM strategy
• It is the home for someone who knows how GTM should run, and is ready to build that reality
  
  

Why join us?

• Join a profitable company with a significant technological focus on simplicity
• Collaborate between GTM, product and finance teams, directly contributing to our growth strategy
• Be part of a flexible, minimal-hierarchy company where you can bounce off ideas and grow within an open-minded team
• Personal growth investment with a clear career path, internal mobility options, mentorship, and an annual development stipend (€2,000)
• Own your role without micromanagement, supported by a collaborative team in a low-pressure environment designed for focused, impactful work
• Enjoy flexible remote work in Germany, with options for a hybrid setup from ShiftTower, Berlin
• Mental health support via Nilo.health and access to a range of company benefits like Urban Sports Club, JobRad, BVG ticket support, and more
• Option to work remotely for two months from any location worldwide

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting

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