Head of QA FSD (m / f / d)

METRO LOGISTICS; Hilden; Vor Ort; EUR 100.000 - 125.000; Vollzeit

Zusammenfassung

An innovative company is seeking a highly skilled IT Technical Consultant to join their dynamic team. This role involves managing presales engagements for cutting-edge IT solutions, providing demos, and ensuring customer satisfaction. The ideal candidate will possess strong technical knowledge in IT infrastructure, security solutions, and service management, along with excellent communication skills in both German and English. If you are passionate about technology and want to make a significant impact in a fast-paced environment, this opportunity is perfect for you. Join us in revolutionizing business operations with state-of-the-art software solutions.

Qualifikationen

• Strong technical knowledge of IT infrastructure and security solutions.
• Bachelor's degree in IT or related field is required.

Aufgaben

• Handle presales engagements and provide demos of ManageEngine solutions.
• Collaborate with engineering teams and engage with customers for satisfaction.

Kenntnisse

IT infrastructure technology solutions

IAM

IT Security solutions

IT service management

Communication Skills

Customer engagement

Ausbildung

Bachelor’s degree in computer science

Equivalent work experience

Tools

ManageEngine

Jobbeschreibung

If you are passionate about technology, possess excellent communication skills and thrive in a fast-paced, customer-focused environment, we want to hear from you!

ManageEngine (Division of Zoho Corporation) offers enterprise IT management software for your service management, operations management, Active Directory and security needs.

We are seeking a highly skilled and motivated IT Technical Consultant to join our dynamic team.

Key Responsibilities:

• Handle end-to-end ManageEngine solution presales engagements through face-to-face and online meetings.
• Provide demo, presentations & conduct reseller / partner training on ManageEngine solutions.
• Collaborate with product engineering teams to stay up to date on ManageEngine product and feature updates.
• Engage with existing ManageEngine customers to ensure satisfaction and identify upsell / cross-sell opportunities.
• Act as a trusted advisor and technical SPOC for strategic accounts.

Requirements:

• Strong technical knowledge of IT infrastructure technology solutions, including IAM, IT Security solutions, and IT service management.
• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
• Willingness to travel within/outside EU to meet customers, partners, and prospects.
• Technical Pre-sales / Technical Account Management / ICT Manager or related experience is an added advantage.
• Build strong relationships with key stakeholders, including customers, partners, and internal teams.
• German and English professional proficiency is mandatory for this role.

It is important for the applicant to hold a national or EU passport, have valid work authorization, and be within commutable distance. The successful candidate will be subjected to background verification in compliance with national legislation and market standards.

Join Zoho Corporation Europe today and be part of a company that is revolutionizing the way businesses operate. Together, let's shape the future of business software!