Head of People Operations (m/f/d)

PSI Software SE; Berlin; Vor Ort; EUR 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Development & Training

Fruits & drinks

Zusammenfassung

PSI Software – Logistics seeks a Head of People Operations to lead the global HR Operations team, owning HRIS, data, processes and payroll across multiple regions. You will establish a unified service delivery model, standardize administrative workflows, and drive SLA governance to ensure compliant, efficient employee lifecycle support.

The role focuses on Germany with influence across Germany, Poland, India, USA, and beyond.

Qualifikationen

• 7+ years of experience in People function in Germany.
• Proven people management of HR operations and payroll teams in Germany.
• Experience managing end-to-end HR operations and multi-country payroll in compliance with GDPR and local laws.
• Experience owning/managing a central HRIS with master data governance and payroll interfaces.
• Fluent in German and English.
• Based in Germany with EU right to work.

Aufgaben

• Lead global HR Operations team and HR systems governance across regions.
• Define and monitor SLAs for HR services and standardize policies and workflows.
• Own payroll coordination and statutory filings across multiple countries.
• Develop SOPs and centralize processes for scalable shared services.
• Drive digitalization and continuous improvement in HR operations.

Kenntnisse

People management

Payroll coordination

HR policy governance

Communication skills

German fluency

English fluency

Tools

HRIS

Jobbeschreibung

The PSI Group develops software products for optimizing the flow of energy and materials for utilities and industry. As an independent software producer with more than 2,300 employees, PSI has been a technology leader since 1969 for process control systems that ensure sustainable energy supply, production and logistics by combining AI methods with industrially proven optimization methods. The innovative industry products can be operated on-premises or in the cloud.

Our People & Organization (P&O) function is looking for Head of People Operations who will be reporting to Chief People Officer and leading our global People Operations team, owning systems, data and processes and supporting every stage of the employee lifecycle.

Ensuring consistent, compliant, and efficient HR services across the whole organization. You will provide governance for HR processes, HRIS systems, global payroll, enabling data ‑ driven decision‑making and operational excellence. By driving standardization, digitalization, and continuous improvement, your goal is to strengthen workforce effectiveness and support global business objectives. You will work with international, remote, diverse, open‑minded, helpful and friendly team of HR professionals across multiple regions. You will lead an international team of 14 HR professionals based mainly in Germany and Poland, but also individual contributor/generalists in India and the USA.

Tasks inspiring you

Your first 12 to 18 months

• Bring together our distributed HR Operations team under one shared global service delivery model with clear roles and service levels with a primary focus on Germany and the DACH Region.
• Build one company‑wide standard for administrative processes, including documented standard operating procedures, a central template library and automated HRIS self‑service workflows.
• Define, track, and elevate Service Level Agreements (SLAs) to drive continuous improvement and accountability across HR services.
• Standardize HR policies and operational workflows across multiple business units and sites, with targeted execution in Germany.
• Centralize fragmented HR activities to build a cohesive, scalable shared‑services delivery model.
• Create clear, comprehensive Standard Operating Procedures (SOPs) to safeguard compliance and process consistency.
• Lead and develop the global HR Operations team, driving accountability, collaboration, and service excellence (with a focus on Germany, Poland, India, USA, Malaysia).
• Own end‑to‑end employee lifecycle administration across all operating countries so contracts, changes, certificates and offboarding documents comply with local employment laws and service levels.
• Ensure the effective delivery of global HR operations across the employee lifecycle, with a strong focus on compliance, standardization, and operational efficiency.
• Lead HR systems, automation, and process improvement initiatives to enhance employee and manager experience.
• Maintain operational controls, documentation, and audit readiness while monitoring key performance indicators and driving continuous improvement.
• Provide guidance and expertise on global HR policies, processes, and vendor management to support consistent execution across regions.
• Act as a project owner/lead across various People projects.
• Own monthly and annual multi‑country payroll coordination, validation checks and statutory tax, social security and pension filings with internal specialists and external providers.

Qualifications that inspire us

• Min. 7 years of relevant and progressive experience within People function in Germany.
• Proven people management experience leading, coaching and developing HR operations and payroll team, with a focus on Germany.
• Substantial hands‑on experience managing end‑to‑end HR operations and multi‑country payroll coordination in compliance with local labor, tax, social security and data protection (GDPR) regulations.
• Proven track record of owning or managing a central HR information system (HRIS), including digital workflows, master data governance, payroll interfaces and shared service standards.
• Fluent in German and English.
• Based in Germany with the right to work and live in the EU.

We Offer

Development & Training

fruits & drinks

Pioneering a smarter world. Are you on board?

Equal opportunities: We are an equal opportunities employer and welcome applications from all qualified candidates. Selection decisions are based solely on job‑related qualifications, and in line with the EU Pay Transparency Directive we do not ask for current or past salary.