Head of Operations Logistics Germany

TN Germany; Hamburg; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Head of Operations for Logistics in Germany. This pivotal role combines strategic and operational leadership, requiring a strong innovator who can build and mentor teams. You will develop market strategies, ensure compliance, and manage stakeholder relationships while driving growth initiatives. The position offers a unique opportunity to make a significant impact within a dynamic environment. If you possess extensive operations experience and a passion for logistics, this role is your chance to lead and shape the future of delivery services in Germany.

Qualifikationen

• Extensive experience in Operations or Strategic Consulting roles.
• Strong strategic thinking and attention to detail.
• Proven success in achieving KPIs.

Aufgaben

• Develop and execute the strategy for the German market.
• Ensure high-quality delivery service and monitor KPIs.
• Lead and develop a motivated team of direct and indirect reports.

Kenntnisse

Operations Management

Strategic Thinking

Analytical Skills

Stakeholder Management

Leadership Skills

Communication Skills

Jobbeschreibung

Head of Operations Logistics Germany, Hamburg

Client:

Just Eat Takeaway.com

Location:

Hamburg, Germany

Job Category:

Logistics

EU work permit required:

Yes

Job Reference:

7ab5d97cb89e

Job Views:

2

Posted:

27.04.2025

Expiry Date:

11.06.2025

Job Description:

All about the role

This role requires excellent collaboration across different functional and specialised teams and can bridge the gap with the City, Country, and HQ teams. We need an exceptional leader who primarily holds a strong heart for operations, who is an innovator and who can build and mentor strong teams to achieve their full potential. Understanding your market and delivering custom messages is important as we believe in solving local problems with local solutions.

The Logistics Head of Operations role presents a challenging yet rewarding opportunity at the intersection of analytical and creative thinking, with a significant impact on both our people and our business.

As a member of the Logistics Management Team, you will report directly to the Logistics Country Director for Germany, based in Berlin.

Key responsibilities:

Strategy and Operations:

• Develop and execute the strategy for our German market in collaboration with the operations management team.
• Identify and implement growth initiatives such as geographic expansion, restaurant delivery area optimisation, and service time extensions.
• Ensure high-quality delivery service and monitor KPIs affecting couriers, customers, and restaurants.
• Utilise data to inform strategies and decision-making.
• Maintain compliance and safety standards in delivery operations.
• Lead operational efforts with third-party logistics providers.
• Assess and prepare for regulatory changes impacting the business.

Cross-Functional Efforts and Stakeholder Management:

• Partner with the Logistics Country Director to set strategic objectives and contribute to global thought leadership.
• Collaborate with cross-functional teams, influence decision-makers, and challenge existing ideas.
• Work with finance to manage P&L, improve unit economics, and oversee budgeting and forecasting.
• Coordinate with HQ on product and process needs.
• Share best practices with other countries' Heads of Operations.
• Support regulatory and political issues in partnership with Policy, Legal, and Communications teams.

Talent Management:

• Lead and develop a motivated team of direct and indirect reports.
• Promote our culture and employer brand.

What you will bring:

• Extensive experience in Operations or Strategic Consulting roles.
• Strong strategic thinking and attention to detail.
• Excellent analytical and numerical skills.
• Effective communication and stakeholder management abilities.
• Proven success in achieving KPIs.
• Resilience and adaptability under pressure.
• Self-motivation in dynamic environments.
• Leadership skills to mentor and attract top talent.
• Experience in executing strategic and operational initiatives.
• Ability to integrate business, strategy, finance, and legal concepts.
• Willingness to travel regularly to Berlin and other locations in Germany.
• Experience with social relations involving authorities and regulators is a plus.

Please note: If you are not a passport holder of Germany, a work permit may be required. For more information, check our Blog.

Bank or payment details should not be provided when applying. All applications should be made via the 'Apply now' button.