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VOI in Berlin seeks a Head of Market Development (m/f/d) to own city relationships and lead the Market Development team, reporting to the GM – Germany. You will shape commercial strategy and city partnerships across 40+ German cities with 75,000+ vehicles, impacting service design, pricing and growth.
You will steer tender activity, collaborate with central teams, and drive data-driven decisions while building a high-performing team and representing VOI in public authorities and city
As Head of Market Development (m/f/d), you'll report directly to the General Manager – Germany and own the relationship between Voi and the cities we operate in. In this role you'll be part of the German leadership team, lead the Market Development team and set the commercial and city-relationship strategy with direct impact on the success of our biggest market. Today we operate in 40+ cities across Germany with 75,000+ vehicles. Your responsibilities will include:
City & Stakeholder Relationships: Be Voi's representative and escalation point for city decision-makers, public transport authorities and the wider local ecosystem.
Strategy & Planning: Work with the General Manager to set the market development strategy aligned with our central vision.
Commercial Performance & Service Design: Own the city-level P&Ls and use data to improve service design, rider experience and vehicle allocation in collaboration with cities and the local Operations Strategy team.
Tenders & City Positioning: Continuously evaluate market entry opportunities, and collaborate with the central Tender team and regional Public Policy team to ensure we're well positioned as the obvious choice for cities tendering for micromobility services.
People & Performance: Lead and develop the Market Development team, set clear goals, drive ownership and accountability and support with regular feedback and development plans.
Cross-functional collaboration: Act as a partner to the local and central teams, driving alignment on pricing, product and city strategy, and sharing structured market feedback.
We're looking for an energetic and inspiring leader who combines strong commercial and relationship-building skills with strategic, data-driven thinking and the ability to take ownership of our collaboration with cities and public authorities across Germany. In addition to this, we believe the right person has:
Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you'll have the opportunity to: