Head of IT Operations & Security (f/m/x/d)

MILES Mobility; Berlin; Hybrid; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

A leading company in mobility solutions is looking for a Head of IT Operations & Security to oversee its technology infrastructure. The role involves leading a team, developing IT security policies, and ensuring compliance while managing MDM solutions like JAMF and Intune. Candidates should have extensive IT operational experience and be fluent in English and German.

Leistungen

Mobility credits or Deutschlandticket

Subsidized Urban Sports Club membership

Discounts on various providers

Home Office flexibility

Attractive pension plan

Personal development opportunities

Contribution to social projects

Qualifikationen

• 6+ years of experience in IT operations.
• Extensive experience with MDM platforms.
• Fluency in English & German required.

Aufgaben

• Lead and mentor IT team.
• Oversee deployment and maintenance of MDM solutions.
• Manage relationships with technology vendors.

Kenntnisse

Mobile Device Management (MDM)

Identity and Access Management

IT Security

Problem Solving

Communication

Tools

JAMF

Microsoft Intune

Okta

Jobbeschreibung

Join the ride!

Our team is looking for an experienced Head of IT Operations & Security to take full ownership of our
organization's technology infrastructure, with a focus on Mobile Device Management (MDM),
authentication systems, and the development of a robust IT security and usage policy. The
ideal candidate will haveextensive hands-on experiencewith tools like JAMF, Intune, and
Okta, along with a proven track record of designing, establishing and enforcing robust, secure
and user-friendly IT systems to ensure security, scalability, and compliance.

Your Responsibility

• Lead and mentor IT team while fostering a culture of innovation, collaboration, reliability and accountability.
• Oversee the deployment, configuration, and maintenance of enterprise-level MDM solutions (JAMF for Apple devices and Intune for Windows and Android devices) and ensure seamless device lifecycle management.
• Manage and optimize identity and access management systems, with a focus on Okta.
• Ensure strong authentication and access practices across the company, including rollout and enforcement of Multi-Factor Authentication (MFA) and Single Sign-On (SSO) across all applications and services.
• Develop, document, implement and enforce IT policies covering device usage, security standards, data access, and incident response.
• Manage relationships with technology vendors to ensure performance, cost-efficiency and SLAs alignment.
• Take end-to-end ownership of IT security, including endpoint protection, access controls, risk monitoring, and employee-facing security practices.
• Evaluate and improve security-related tools and processes to ensure a proactive and scalable IT security posture.
• Partner with leadership across departments to ensure that IT strategies align with business needs and future growth.
• Conduct regular cost and performance benchmarks of service provider landscape in order to ensure best in class IT services at MILES.

Your Experience

• 6+ years of professional experience in IT operations with exposure to strategic and financial planning and execution.
• Extensive experience with MDM platforms like JAMF and Microsoft Intune.
• Deep understanding of identity and access management, particularly Okta, and expertise in implementing MFA and SSO.
• Knowledge of ITSM and security frameworks, principles, tools and best practices.
• Proven ability to define and execute IT strategies that align with organizational goals and focus on usability and compliance.
• Excellent problem-solving and analytical skills including troubleshooting capabilities with a mindset for continuous improvement.
• Strong communication abilities to articulate technical solutions to both technical and non-technical stakeholders.
• You are fluent in written and spoken English & German.

Benefits

• Mobility: Choose between monthly MILES credits or the Deutschlandticket.
• Fitness: Enjoy a subsidized Urban Sports Club membership for your physical and mental well-being.
• Discounts: Access 1,500+ providers for discounts on sneakers, theater visits, and more.
• Home Office: Enjoy the flexibility of working from our office in Berlin and from home.
• Retirement: Secure your financial future with our attractive pension plan.
• Growth: We prioritize personal development through knowledge sharing and training opportunities (with the support from our HR Team and the Team Leads).
• Social Impact: We dedicate a portion of our revenue to support regional social projects, actively contributing to the well-being of society and the environment. #milescharity