Head of Global Digital Transformation (m/f/d)

Merz Therapeutics; Frankfurt; Hybrid; EUR 150.000 - 210.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Competitive compensation

Well‑being benefits

Company restaurant

Global family business with flat hier

Zusammenfassung

Merz Therapeutics is seeking a Head of Global Digital Transformation to define and implement a cohesive digital strategy that ties together existing initiatives, capabilities, and investments for business impact.

You will lead the Digital Strategy team and collaborate with senior stakeholders to accelerate digital transformation, strengthen capabilities, and drive sustainable growth across global markets.

Qualifikationen

• Proven leadership experience in Digital Transformation, Omnichannel Engagement, CRM, or related fields within the pharmaceutical industry.
• Proven track record of developing and implementing digital strategies that delivered measurable business impact.
• Deep understanding of Omnichannel Engagement, CRM, customer-centric digital capabilities, and emerging AI applications.
• Experience translating business priorities into scalable solutions and driving adoption across complex international organizations.
• Ability to connect business strategy, technology, data, and customer experience into practical and value-creating initiatives.
• Excellent stakeholder management, change leadership, and communication skills.
• Experience working in global matrix organizations and leading transformation across multiple markets and regions.

Aufgaben

• Define and drive the global Digital Transformation strategy aligned with business and commercial priorities.
• Create a clear roadmap that connects and prioritizes existing and new digital initiatives across functions, regions, and platforms.
• Lead, develop, and inspire a high-performing global digital transformation team, fostering a culture of innovation, collaboration, and continuous improvement.
• Advance Omnichannel Engagement capabilities and customer-centric digital experiences across HCP, patient, and stakeholder interactions in a fit-for-purpose approach for the Merz Tx current and future portfolio.
• Shape and drive the organization's AI strategy by identifying, prioritizing, and enabling high-value use cases across the business.
• Drive CRM excellence and data-driven decision making, ensuring adoption, effectiveness, and business value across markets.
• Partner with senior business leaders across Commercial, Marketing, Medical Affairs, Data & Analytics, and AI teams to shape digital priorities and translate business needs into scalable digital solutions.
• Establish governance, performance measures, and success metrics to maximize the impact of digital investments
• Build digital capabilities across the organization and act as an ambassador for digital transformation across global and regional teams.

Kenntnisse

Digital Strategy

Leadership

Omnichannel Engagement

CRM

AI strategy

Stakeholder management

Jobbeschreibung

As our Head of Global Digital Transformation, you will define and implement a clear digital strategy that connects existing initiatives, capabilities, and investments into a cohesive roadmap focused on business impact.

You will lead and develop the Digital Strategy team and work closely with senior stakeholders across the organization to accelerate digital transformation, strengthen digital capabilities, and drive sustainable business growth.

YOUR RESPONSIBILITIES

• Define and drive the global Digital Transformation strategy aligned with business and commercial priorities.

• Create a clear roadmap that connects and prioritizes existing and new digital initiatives across functions, regions, and platforms.
• Lead, develop, and inspire a high-performing global digital transformation team, fostering a culture of innovation, collaboration, and continuous improvement.

• Advance Omnichannel Engagement capabilities and customer-centric digital experiences across HCP, patient, and stakeholder interactions in a fit-for-purpose approach for the Merz Tx current and future portfolio.

• Shape and drive the organization's AI strategy by identifying, prioritizing, and enabling high-value use cases across the business.
• Drive CRM excellence and data-driven decision making, ensuring adoption, effectiveness, and business value across markets.

• Partner with senior business leaders across Commercial, Marketing, Medical Affairs, Data & Analytics, and AI teams to shape digital priorities and translate business needs into scalable digital solutions.
• Establish governance, performance measures, and success metrics to maximize the impact of digital investments

• Build digital capabilities across the organization and act as an ambassador for digital transformation across global and regional teams.

YOUR PROFILE

• Proven leadership experience in Digital Transformation, Omnichannel Engagement, CRM, or related fields within the pharmaceutical industry.
• Proven track record of developing and implementing digital strategies that delivered measurable business impact.
• Deep understanding of Omnichannel Engagement, CRM, customer-centric digital capabilities, and emerging AI applications.
• Experience translating business priorities into scalable solutions and driving adoption across complex international organizations.
• Ability to connect business strategy, technology, data, and customer experience into practical and value-creating initiatives.
• Excellentstakeholder management, change leadership, and communication skills.
• Experience working in global matrix organizations and leading transformation across multiple markets and regions.

YOUR BENEFITS

• Individual career development in a purposeful job: you improve the quality of life of our patients!

• Hybrid work model that allows a good work-life balance

• Attractive location with good transport links, modern workplaces and a company restaurant

• Global family business with flat hierarchies and an open, respectful corporate culture

• Competitive compensation package and comprehensive social benefits

• Variety of employer-subsidized benefits such as WellPass, Germany ticket, Corporate Benefits and JobBike

Find out more about our benefits here.

ABOUT US

Welcome to Merz Therapeutics, a leading pharmaceutical company that helps people with movement disorders, neurological diseases, liver diseases and other health conditions regain their quality of life.

We are proud to be a family-owned and value-driven company that has been dedicated to serving the needs of our patients for 110 years and is now a global innovation leader with products in more than 90 countries.

Our goal is to use our products to improve treatment outcomes for patients around the world, thereby reducing the burden of suffering for affected people and their surroundings.

Our dedication and commitment to relentless research and development is to ensure that unmet patient needs are identified and appropriate treatments are provided.

Therefore, become part of our international and motivated Merz Therapeutics family now and help us achieve our goal: "BETTER OUTCOMES FOR MORE PATIENTS"

For more information, visit https://www.merztherapeutics.com/.