Hackett - Sales Consultant Mall of Berlin

Hackett Ltd; Berlin; On-site; EUR 28,000 - 36,000; Full time

Job summary

Hackett Ltd. is seeking a fashion-focused Sales Consultant for our flagship location on Regent Street. You will create a memorable brand experience, helping customers find what they need with a friendly and helpful attitude.

Responsible for driving store objectives, maintaining an orderly shop, and presenting products with care. Join us to embody the brand and deliver exceptional service to every client.

Qualifications

• Fashion-focused with meticulous attention to detail.
• Customer-oriented with a friendly, helpful approach.
• Able to convey brand values and assist customers effectively.

Responsibilities

• Deliver exceptional customer experience and brand service.
• Achieve shop objectives by communicating the brand's value to customers.
• Coordinate shop operations: inventories, stock, cash register, and daily reports.
• Maintain an orderly shop and up-to-date product displays.
• Foster a positive team environment and collaboration.

Skills

Fashion passion

Customer service

Brand experience

Sales mindset

Job description

About us:

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we
strive to nurture talent and care in every department, prioritising creativity, quality and
our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate
ingenuity and British heritage, join our team today and embark on a new adventure.

What we are looking for:

We are looking for a fashion passionate Sales Consultant to join our team in our Flagship Location on regents Street!

Your main goals as a Sales Consultant are to create a memorable brand experience
for our customers, transmitting enthusiastically the passion for the brand, and helping
them to find what they are looking for with a kind and helpful attitude. As well as to
achieve the store's objectives, and last but not least, to keep the shop properly ordered
and up to date with the necessary products.

Our dream is that every client feels and shares our brand identity, in a way that they
are willing to come back again to our stores.

To make this happen, we need you!

Key responsibilities of the role:

• Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.


• Sales: achieve the commercial objectives of the shop and KPIS by transmitting the differential value of the brand to customers.


• Shop operations: work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.


• Shop image: keep the shop properly ordered and up to date with the necessary products to offer to the customer.

Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.