Guest Service Representative

The company name is "The Stella Hotel & Ballroom - A Gorman & Company Hotel".; Husum; Vor Ort; EUR 40.000 - 60.000; Teilzeit

Zusammenfassung

The Stella Hotel & Ballroom is hiring part-time Guest Services Representatives. Ideal candidates will have customer service experience, strong interpersonal skills, and attention to detail. Join a fun, engaging work environment with competitive pay and numerous benefits.

Leistungen

401K+ Match (up to 6%)

9 1/2 Paid Holidays (When Worked)

Employee Assistance Program

Team Member Development & Training

Culture Club Committee

Qualifikationen

• Good personality and positive interpersonal skills.
• Accuracy and attention to detail.
• Ability to communicate clearly and effectively with guests.

Aufgaben

• Check hotel guests in and out.
• Make reservations for guests.
• Provide information to guests about the hotel and surrounding area.

Kenntnisse

Good personality

Positive interpersonal skills

Accuracy and attention to detail

Clear communication

Dependability

Basic arithmetic skills

Ausbildung

Previous customer service experience

Jobbeschreibung

$15.00 PER HOUR

The Stella Hotel & Ballroom is looking for fun and outgoing people to work as part time Guest Services Representatives at our front desk.We offer flexible work schedules, and for those interested, cross-training in a variety of positions and the opportunity to learn the hotel industry.

Stella team members are passionate about their work and also like to have fun! It’s an “all hands-on deck” kind of environment to get our jobs done. Our company was also voted “Best Place To Work”. If you want to have fun, be valued, and make a difference, apply today!

As a Guest Services Representative on our team, you will complete a variety of tasks which will include:

• Check hotel guests in and out.
• Makes reservations for guests.
• Provide information to guests on the hotel as well as the surrounding area.
• Keeps desk area stocked with necessary materials.
• Post charges and ensure overall proper payment.
• Other duties as assigned by management.

The position is ideal for someone with the following experience and qualities:

• Good personality and positive interpersonal skills.
• Accuracy and attention to detail.
• Ability to communicate clearly and effectively with guests regarding all aspects of their hotel stay.
• Dependability and regular attendance.
• Previous customer service experience and/or sales experience.
• Ability to perform basic arithmetic, including the use of percentages.

Why Work With Us at The Stella?

• Competitive pay starting at $15.00 per hour
• 401K+ Match (up to 6%)
• 9 1/2 Paid Holidays (When Worked)
• Employee Assistance Program
• Team Member Development & Training
• Culture Club Committee dedicated to making your employee experience great

The Stella is owned and operated by Gorman & Company. Gorman is a trusted partner in the community, specializing in downtown revitalization, the preservation of affordable housing, workforce housing, and the adaptive reuse of significant historic buildings.

Equal Opportunity Affirmative Action Employer