Guest Room Attendant | Homestead Townplace Suites

Salus Altmark Holding; Magdeburg; Vor Ort; EUR 25.000 - 30.000; Vollzeit

Zusammenfassung

A local hotel in Magdeburg is seeking a dedicated cleaner to ensure guest room cleanliness and satisfaction. Responsibilities include cleaning assigned rooms, addressing guest complaints, and ensuring maintenance reporting. Candidates should have at least one year of cleaning experience and strong communication skills. Previous hotel experience is preferred, and bilingual candidates are a plus.

Qualifikationen

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Knowledge of proper chemical handling.

Aufgaben

• Clean guest rooms as assigned, ensuring cleanliness standards.
• Report maintenance deficiencies and handle guest requests or complaints.
• Ensure confidentiality and security of all guest rooms.

Kenntnisse

Cleaning experience

Communication skills

Knowledge of chemical handling

Bilingual (English/Spanish)

Jobbeschreibung

Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Handle guest complaints ensuring guest satisfaction.

Maintains standards of quality and cleanliness throughout daily assignments.

Observes all house and safety rules, housekeeping room procedures, and security procedures.

Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.

Returns and restocks cart at end of shift.

Complete additional deep cleaning / seasonal cleaning functions as scheduled.

Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.