Guest Room Attendant | Dublin AC Hotel

Salus Altmark Holding; Magdeburg; Vor Ort; Vollzeit

Zusammenfassung

A local hotel chain in Magdeburg is seeking a dedicated housekeeper to ensure the cleanliness and satisfaction of guests. Responsibilities include maintaining cleaning standards, handling guest complaints, and completing assigned cleaning tasks. Ideal candidates will have at least one year of cleaning experience, preferably in a hotel, and should be able to communicate effectively with guests and co-workers. Bilingual skills in English and Spanish are a plus.

Qualifikationen

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Knowledge of proper chemical handling.

Aufgaben

• Ensure standards of quality and cleanliness throughout daily assignments.
• Handle guest complaints ensuring guest satisfaction.
• Clean and service assigned guest rooms according to standards.

Kenntnisse

Guest communication

Cleaning standards knowledge

Chemical handling

Bilingual English/Spanish

Jobbeschreibung

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.