Guest Room Attendant | Daytona Speedway Homewood Suites

Salus Altmark Holding; Magdeburg; Vor Ort; EUR 24.000 - 30.000; Vollzeit

Zusammenfassung

A hotel and hospitality firm in Magdeburg seeks a cleaning staff member to ensure high cleanliness standards in guest rooms. The role involves reporting maintenance issues and responding to guest complaints. Candidates should have at least one year of cleaning experience, ideally in a hotel setting, and possess strong communication skills. Flexibility with scheduling is essential, including the ability to work weekends and holidays.

Qualifikationen

• Minimum one year of cleaning experience; previous hotel experience preferred.
• Ability to communicate effectively with guests and staff.
• Knowledge of proper chemical handling.

Aufgaben

• Clean guest rooms as assigned to meet hotel standards.
• Report maintenance deficiencies and handle guest requests.
• Maintain confidentiality and security in guest rooms.

Kenntnisse

Cleaning experience

Communication skills

Chemical handling knowledge

Bilingual English/Spanish

Jobbeschreibung

Overview

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Handle guest complaints ensuring guest satisfaction.

Maintains standards of quality and cleanliness throughout daily assignments.

Observes all house and safety rules, housekeeping room procedures, and security procedures.

Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.

Returns and restocks cart at end of shift.

Complete additional deep cleaning / seasonal cleaning functions as scheduled.

Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.