Global Service Delivery Manager - Procurement Leader in Indirect Procurement

Chain IQ; Hamburg; Vor Ort; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

Join a leading global AI-driven procurement firm as a Global Service Delivery Manager. This pivotal role involves managing service delivery standards, fostering client relationships, and driving procurement excellence across major EU locations. Candidates should possess extensive experience in consulting, a strong understanding of indirect procurement, and excellent communication skills.

Leistungen

First-class benefits package

Great Place To Work certified

Qualifikationen

• Extensive experience in consulting or service delivery within a global context.
• Excellent understanding of indirect Procurement.
• Proven track record of interacting with C-level executives.

Aufgaben

• Manage and enhance service delivery standards for global logistics clients.
• Foster relationships with senior client executives.
• Act as Procurement Business Partner for major EU locations.

Kenntnisse

Strategic thinking

Problem-solving

Project management

Consulting skills

Communication

Interpersonal skills

Fluency in English

Knowledge of additional languages

Jobbeschreibung

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Title: Global Service Delivery Manager - Procurement Leader in Indirect Procurement

Location:

Hamburg, DE

Date: May 15, 2025

Join our global AI-driven procurement firm and work with a major logistics client we’ve just secured! We’re seeking top talent with a consulting mindset, procurement expertise, and a passion for managing global accounts. Apply now!

Job Summary: We are a Procurement Business Outsourcing provider seeking a highly experienced Procurement Leader or Service Delivery Manager to join our team. This pivotal role will ensure the achievement of contractually agreed targets and the delivery of substantial savings, maintaining a robust savings pipeline across major EU locations. While the position will not manage direct reports, it requires a senior professional capable of strategic oversight and engaging with C-level executives including CPO, CFO, and COO. Candidates from the professional services industry are welcome.

Key Responsibilities:

1. Strategically manage and enhance service delivery standards to meet and exceed contractual targets with our global logistics clients.
2. Foster strong relationships with senior client executives to ensure alignment and seamless execution of business goals.
3. Act as the Procurement Business Partner for major EU locations, driving procurement excellence and strategic initiatives.
4. Monitor and report on performance metrics, ensuring all services are delivered according to standards.
5. Develop and manage a savings pipeline, ensuring continuous improvement and cost reduction across categories.
6. Lead by influence, aligning cross-functional teams and stakeholders without direct reporting lines.

Qualifications:

• Extensive experience in consulting or service delivery within a global context, preferably in manufacturing, logistics, or related industries.
• Excellent understanding of (indirect) Procurement.
• Proven track record of interacting and negotiating with C-level executives.
• Strong strategic thinking and problem-solving abilities.
• Strong project management and consulting skills.
• Ability to motivate cross-functional teams to drive performance and organizational transformation – digital and change advocate.
• Excellent communication and interpersonal skills, with fluency in English. Knowledge of additional languages such as German, French, Italian, or Dutch is a plus.
• Willingness to travel as needed across Europe, the Americas, or APAC.

We are Great Place To Work certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland, and China.

We proudly offer a first-class benefits package to all employees. Join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored.

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