Global Learning Operational Excellence and Quality Manager (m/f/x)

JR Germany; Oberkochen; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht einen Global Learning Operational Excellence and Quality Manager, der die Qualität und Effizienz in der Lernfunktion optimiert. In dieser Schlüsselrolle sind Sie verantwortlich für die Entwicklung und Implementierung von Qualitätsmanagementprozessen, die Analyse von Leistungsdaten und die Förderung kontinuierlicher Verbesserungsinitiativen. Das Unternehmen bietet eine dynamische und unterstützende Umgebung, in der Sie Ihre Fähigkeiten zur Prozessoptimierung und strategischen Analyse einbringen können. Wenn Sie leidenschaftlich daran interessiert sind, Lernprozesse zu verbessern und einen nachhaltigen Einfluss auf die Organisation zu haben, ist dies die perfekte Gelegenheit für Sie.

Qualifikationen

• Erfahrung in der Entwicklung und Implementierung von Qualitätsmanagementprozessen.
• Fähigkeit zur Analyse von Qualitätsdaten und zur Identifizierung von Verbesserungspotentialen.

Aufgaben

• Entwicklung und Überwachung von Qualitätsmanagementprozessen für die globale Lernfunktion.
• Analyse von Qualitätsdaten zur Identifizierung von Trends und Verbesserungspotentialen.
• Schulung und Entwicklung von kontinuierlichen Verbesserungsfähigkeiten im globalen Lernbereich.

Kenntnisse

Qualitätsmanagement

Prozessoptimierung

Datenanalyse

Stakeholder-Management

Strategisches Denken

Problemlösungsfähigkeiten

Ausbildung

Bachelor in Betriebswirtschaft

Master in Operations Management

Jobbeschreibung

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Global Learning Operational Excellence and Quality Manager (m/f/x), Oberkochen

Client: ZEISS

Location: Oberkochen

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

02.05.2025

Expiry Date:

16.06.2025

Job Description:

Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Responsibilities:

• Develop, implement and monitor quality management/assurance processes and procedures for our global learning function (CSOP, SOPs, WIs) to ensure compliance with standards and regulations and collaborate with our internal business partners.
• Analyze quality data and metrics to identify trends, root causes of inefficiency for our function's performance, and areas for improvement. Prepare reports, decision papers and presentations for management on quality performance and improvement initiatives.
• Gather and analyze country-specific, local legal requirements in the field of learning (e.g., required learning language, learning time per year, documentation, etc.).
• Stay updated with trends in the Learning field through continuous learning, internal and external benchmarking and audit activities.
• Educate, and develop continuous improvement skills and competencies across the global learning function in terms of quality and processes.

Minimum Requirements:

• Bachelor's or Master's degree in Operations Management, Business Administration, Learning & Development, or a related field and significant experience in an operational excellence role, preferably in learning & development, or business-related field.
• Proven ability to develop, implement and optimize processes and ensure quality control in learning organizations and proven track record in driving continuous operational excellence and supporting cultural transformation.
• Experience developing strategic concepts, conducting in-depth analysis, and preparing decision-making documents for senior leadership.
• Excellent conceptualization and strategic thinking skills with a hands-on ability to drive operational excellence setup and execution.
• Strong stakeholder management and communication skills, with the ability to influence and collaborate with cross-functional teams.
• Excellent problem-solving skills and the ability to analyze complex data sets.