Global Learning Operational Excellence and Quality Manager (m/f/x)

ZEISS Group; Oberkochen; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen sucht einen Global Learning Operational Excellence and Quality Manager, der strategische Anleitung und Struktur für die globale Lernfunktion bietet. In dieser Rolle entwickeln Sie Qualitätsmanagementprozesse, analysieren Leistungsdaten und fördern kontinuierliche Verbesserungen. Sie arbeiten eng mit internen Partnern zusammen, um sicherzustellen, dass alle Standards und Vorschriften eingehalten werden. Wenn Sie eine Leidenschaft für Lernen und Entwicklung haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifikationen

• Erfahrung in der Entwicklung und Optimierung von Prozessen im Bereich Lernen.
• Fähigkeit zur Analyse von Qualitätsdaten und zur Erstellung von Berichten.

Aufgaben

• Entwicklung und Überwachung von Qualitätsmanagementprozessen für die globale Lernfunktion.
• Analyse von Qualitätsdaten zur Identifizierung von Verbesserungspotenzialen.

Kenntnisse

Prozessoptimierung

Stakeholder-Management

Datenanalyse

Strategisches Denken

Problemlösungsfähigkeiten

Ausbildung

Bachelor in Betriebswirtschaft

Master in Operations Management

Jobbeschreibung

Your Role

As the Global Learning Operational Excellence and Quality Manager, you will provide strategic guidance and structure to our global learning function CurioZ by developing, implementing and optimizing quality management processes, ensuring alignment with local, country-specific regulations and overall governance frameworks for our business partners.

1. Develop, implement and monitor quality management/assurance processes and procedures for our global learning function (CSOP, SOPs, WIs) to ensure compliance with standards and regulations and collaborate with our internal business partners.

2. Analyze quality data and metrics to identify trends, root causes of inefficiency for our function’s performance, and areas for improvement. Prepare reports, decision papers and presentations for management on quality performance and improvement initiatives.

3. Gather and analyze country-specific, local legal requirements in the field of learning (e.g required learning language, learning time per year, documentation, …).

4. Stay updated with trends in the Learning field through continuous learning, and internal and external benchmarking and audit activities.

5. Educate and develop continuous improvement skills and competencies across the global learning function in terms of quality and processes.

Your Profile

1. Bachelor’s or Master’s degree in Operations Management, Business Administration, Learning & Development, or a related field and significant experience in an operational excellence role, preferably in learning & development, or business-related field.

2. Proven ability to develop, implement and optimize processes and ensure quality control in learning organizations and proven track record in driving continuous operational excellence and supporting cultural transformation.

3. Experience developing strategic concepts, conducting in-depth analysis, and preparing decision-making documents for senior leadership.

4. Excellent conceptualization and strategic thinking skills with a hands-on ability to drive operational excellence setup and execution.

5. Strong stakeholder management and communication skills, with the ability to influence and collaborate with cross-functional teams.

6. Excellent problem-solving skills and the ability to analyze complex data sets.

Your ZEISS Recruiting Team:

Carina-Rachele Germano, Lameez Peer