Global Account Manager (m/f/d)

Radisson Hotel Group; Frankfurt; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading hotel group is seeking a Global Account Manager to drive sales initiatives and enhance guest satisfaction. This role involves managing a sales team, overseeing budgets, and building relationships with stakeholders, all while fostering a culture of exceptional service.

Qualifikationen

• Proven sales experience with strong problem-solving skills.
• Excellent managerial skills with a hands-on approach.
• Fluent in German and English.

Aufgaben

• Support the smooth operation of the sales department.
• Manage the sales team and oversee the departmental budget.
• Build and maintain effective relationships with key stakeholders.

Kenntnisse

Problem-solving

Managerial skills

Guest service

Creative solutions

IT systems

Fluency in German

Fluency in English

Jobbeschreibung

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit and collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

We are currently seeking a Global Account Manager (m / f / d) to join our team!

Tasks

• Support the smooth operation of the sales department, delivering all aspects of the hotel’s proactive sales initiatives to maximize revenue.
• Proactively work to improve guest satisfaction and comfort, providing timely responses to inquiries and resolving issues.
• Achieve sales initiatives and hotel targets by implementing plans and objectives.
• Manage the sales team, fostering a culture of growth, development, and high performance.
• Oversee the departmental budget, controlling costs and inventory, and ensuring productivity and performance levels are met.
• Build and maintain effective relationships with all key stakeholders.
• Review business performance and provide recommendations to enhance financial results.
• Ensure compliance with all legislation, maintaining due diligence, and documenting activities for audits.

Requirements

• Proven sales experience with strong problem-solving skills.
• Excellent managerial skills with a hands-on, lead-by-example approach.
• Passion for hospitality and a commitment to exceptional guest service.
• Ability to develop creative solutions and offer advice and recommendations.
• High personal integrity and the ability to work in a demanding environment.
• Experience using IT systems across various platforms.
• Fluent in German and English.