global account director

Colt Technology Services; Frankfurt; Vor Ort; EUR 50.000 - 90.000; Vollzeit

Zusammenfassung

An established industry player is seeking a dynamic sales professional to drive revenue growth and enhance customer relationships. This role involves maintaining and developing existing accounts, minimizing churn, and identifying opportunities for cross-selling and up-selling. You will engage with C-Level executives, present compelling proposals, and execute strategic plans to meet revenue targets. Join a forward-thinking company that values diversity and innovation, offering a collaborative environment where your contributions can make a significant impact on the business and its clients.

Leistungen

Health and Wellness Support

Flexible Working

Development Programs

Parental Leave

Employee Assistance Program

Inclusion Networks

Qualifikationen

• 5+ years of sales experience in an international service environment.
• Strong skills in pipeline and forecast management.

Aufgaben

• Maintain and enhance customer portfolios by identifying up- and cross-selling opportunities.
• Achieve or surpass personal booking and revenue targets.

Kenntnisse

Consultative Selling

Account Management

Product Knowledge

Competitive Analysis

Relationship Management

Pipeline Management

Forecast Management

Communication Skills

Tools

Salesforce

Jobbeschreibung

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Why we need this role

At Colt, we are transforming our business and industry sector. As part of this change, we are expanding new services and teams to drive the business forward.

Colt offers world-class network and communication services to information–intensive businesses across Europe, Asia, and North America. With local market understanding and global reach, Colt is large enough to deliver and small enough to care.

Reporting to the Sales Manager, this role is responsible for maintaining and developing revenue within existing Colt accounts in a specific region, minimizing churn, and identifying opportunities for cross-sell and up-sell.

What you will do

1. Maintain and enhance customer portfolios by identifying up- and cross-selling opportunities.
2. Develop and implement plans to reduce churn and renew contracts with minimal discounts.
3. Create compelling win-strategies for each opportunity.
4. Ensure professional execution of win-strategies.
5. Present industry-leading proposals to IT and General Management of clients.
6. Build relationships at the C-Level within each account.
7. Maintain an updated Account Development Plan monthly.
8. Achieve or surpass personal booking and revenue targets to reduce churn.
9. Provide accurate reporting on pipeline, forecast, and win-loss ratios.
10. Engage across all client business divisions to generate demand for Colt services.

Key performance indicators:

• Qualified pipeline covering 12–18 months.
• High customer satisfaction scores.
• Meeting all revenue and growth targets.
• Accurate monthly/weekly forecasts.
• Execution of sales plans aligned with milestones.

Relationships and key contacts

• Lead deal qualification, proposal, negotiation, closure, and resourcing processes.
• Provide feedback to Sales Directors and partners on product and service development needs.

What we're looking for

• At least five years of sales experience, preferably in an international service environment.
• Strong pipeline and forecast management skills.
• Ability to communicate effectively at Director level in multicultural settings.
• Experience in the TK/IT market with a passion for technology.

You should be a natural networker, building long-term relationships, recognized as a trusted advisor with strategic thinking and innovative ideas. Results-oriented, resilient, and positive, you should inspire others through effective communication and passion. Professional English skills and proficiency in CRM tools like Salesforce are required.

Skills include consultative selling, account management, product knowledge, competitive analysis, and relationship management.

What we offer you

Looking to make a mark?

At Colt, you can make a difference. We trust our people to create solutions and work on impactful projects connecting people, cities, and businesses worldwide. We support leadership, innovation, and global collaboration.

Diversity and inclusion

• We value diversity of thought and experience, encouraging authenticity and inclusion from day one. We welcome applicants from all backgrounds and experiences.

Recent initiatives include:

• Signing the UN Women Empowerment Principles.
• Training staff as Mental Health First Aiders.
• Supporting adjustments during recruitment and promoting our DEI efforts.

Our benefits include health and wellness support, flexible working, development programs, parental leave, Employee Assistance Program, and inclusion networks.

A global network

• Joining Colt means becoming part of a diverse, global community committed to empowering our people and advancing technology.