global account director

Colt Technology Services Group Ltd.; Frankfurt; Vor Ort; EUR 40.000 - 80.000; Vollzeit

Zusammenfassung

An established industry player is seeking a dynamic sales professional to drive revenue growth and enhance customer relationships. This role involves maintaining existing accounts, identifying opportunities for cross-selling, and executing strategic plans to minimize churn. You will work closely with C-level executives, ensuring that proposals are compelling and tailored to client needs. Join a company that values diversity and empowers its employees to lead innovative projects that connect people and ideas across the globe. If you are results-oriented and passionate about technology, this opportunity is perfect for you.

Leistungen

Flexible working hours

Work from home option

Extensive induction program

Opportunities for further development

Global Family Leave Policy

Employee Assistance Program

Internal inclusion & diversity networks

Qualifikationen

• 5+ years of sales experience in an international service business.
• Proficient in CRM tools and pipeline management.

Aufgaben

• Maintain and develop revenue in existing accounts while minimizing churn.
• Deliver industry-leading proposals to clients and ensure execution of strategies.

Kenntnisse

Sales Skills

Consultative Skills

Account Management

Relationship Management

Competitive Analysis

Pipeline Management

Ausbildung

Bachelor's Degree

Tools

Salesforce

Jobbeschreibung

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Why we need this role

At Colt we are changing the perception of our business and industry sector. As part of this transformation we are growing new services and teams to facilitate and drive the business to the next level.
Colt provides world-class network and communications services to information–intensive businesses across Europe, Asia and North America. With local market understanding and global reach - Colt is big enough to deliver and small enough to care.
Reporting to the Sales manager, this role will hold responsibility for maintaining and developing revenue in existing Colt accounts within a respective region while minimizing churn and detecting opportunities for cross sell/up sell.

What you will do

1. Keep & enhance customers portfolios by detecting up- and cross-selling opportunities
2. Develop and execute plan to reduce churn on existing revenues and to renew existing contracts at minimal price reduction
3. Define a compelling win-strategy for each opportunity
4. Ensure win-strategy is executed at highest level of professionalism
5. Deliver and present industry leading proposals to IT Management and General Management of the customers
6. Develop access and build relationship at C-Level within each existing account
7. Ensure meaningful Account Development Plan is in place and updated on a monthly base
8. Achieve/overachieve personal booking and revenue targets to minimize churn
9. Deliver proper reporting (pipeline, forecast, win-loss ratio) in order to manage achievement of booking and revenue targets
10. Penetrates the client organisation across all business divisions to create demand for Colt Services propositions

Key performance indicators (financial and non-financial):

1. Qualified pipeline to cover 12 – 18 months rolling period
2. Meet customer satisfaction for the Sales category
3. Meet all ACV and revenue growth targets
4. Accurate business forecast on a monthly/weekly basis
5. Execute sales plan according to monthly milestones

Relationships and key contacts:

1. Leads process in deal qualification, proposal, negotiation, closure and resourcing
2. Provides high level feedback to Sales Directors and partners on product & services development necessary to secure high value business development

What we're looking for

1. Excellent sales skills developed through at least five years' sales experience probably in an international service business
2. Professional Pipeline and Forecast-management
3. Ability to communicate, present and influence at Director level in a multicultural and multinational environment
4. At least five years' experience of the TK/IT market with an affinity to TK/IT technology

You will likely be a natural networker who builds and nurtures long-term, meaningful relationships. Recognized as a trusted advisor with a strategic mindset and a passion for innovative, lateral thinking. Highly results-oriented, combining strong commitment, resilience, and a consistently positive outlook. Demonstrates perseverance in the face of challenges, while inspiring others through persuasive communication and genuine passion. Possesses professional-level English language skills and is proficient in using CRM tools such as Salesforce to manage relationships and drive business success.

Skills

1. Consultative Skills
2. Account Management
3. Product Suite Knowledge
4. Competitive Analysis
5. Relationship Management

What we offer you

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

1. Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most recently we have:

1. Signed the UN Women Empowerment Principles which guide our Gender Action Plan
2. Trained 60 (and growing) Colties to be Mental Health First Aiders
3. Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.

Our benefits support you through all parts of life, for both physical and mental health.

1. Flexible working hours and the option to work from home.
2. Extensive induction program with experienced mentors and buddies.
3. Opportunities for further development and educational opportunities.
4. Global Family Leave Policy.
5. Employee Assistance Program.
6. Internal inclusion & diversity employee networks.

A global network

1. When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.