Global 4PL Business Implementation Manager

JAS is a privately owned international freight forwarding and logistics provider founded in 1978 in Milan, Italy. During our more than forty-year history, we have experienced exponential growth and today have a global network of offices that provide a high level of quality service and performance to our customers. Today we operate with 236 own offices in 47 countries, as well as 91 agents in 66 countries and more than 7,000 employees worldwide.

We are looking for a detail-oriented 4PL Business Implementation Manager to manage end-to-end implementation of 4PL projects. You will lead Global, Regional, and Local Implementations for new or existing strategic accounts, ensuring timely, high-quality delivery and a smooth transition to operations.

Essential Functions:

1. Management: Lead and manage 4PL account implementations, ensuring alignment on goals and deliverables across all phases.
2. Project Leadership: Serve as the primary point of contact for clients, internal teams, and external partners.
3. Continuous Improvement: Oversee re-implementation projects, analyze account requirements, and drive continuous improvement through lessons learned and best practices.
4. Stakeholder Communication: Collaborate with cross-functional teams and stakeholders, ensuring milestones are met and promptly escalating issues when necessary.
5. Contract Compliance & System Management: Ensure contract compliance, manage account creation in operational systems, and develop SOPs and training materials in accordance with company policies.

Qualifications:

1. Experience & Industry Knowledge: 5-10 years of experience in 4PL operations and sales, with strong knowledge of supply chain management and logistics processes.
2. Project Management Skills: Proven experience in managing complex 4PL implementation projects, leading cross-functional teams, and delivering results on time and within budget.
3. Analytical Skills: Strong problem-solving skills with proficiency in TMS, ERP, or data consolidation systems.
4. Relationship Building: Excellent communication and interpersonal skills, with the ability to influence stakeholders and foster collaboration.
5. Travel & Certifications: Willingness to travel (25%-35%) and PMP or PRINCE2 certification preferred, with fluency in English and a secondary language being a plus.

What we offer:

1. Accessibility: Good accessibility by public transport and free parking.
2. Flexible Hours: Flexible working hours for better work-life balance.
3. Training Opportunities: Individual further training, including a part-time leadership program.
4. Fitness Program: Company fitness program available throughout Germany.
5. Job Bike: Job bike for environmentally friendly and healthy mobility.
6. Pension Scheme: Company pension scheme to secure your future.
7. Team Events: Regular company parties and events to strengthen team spirit.