German Travel Experience Advisor - Sofia

Cross Border Talents; Hamburg; Vor Ort; EUR 26.000 - 32.000; Vollzeit

Benefits dieser Stelle

Career growth pathways

Supportive team environment

Full training provided

Zusammenfassung

A travel services provider in Hamburg seeks a Travel Experience Advisor who is fluent in German and English. You will assist travelers with their journeys via phone, chat, and email, providing expert advice and ensuring exceptional experiences. Ideal candidates will possess a calm communication style and a solution-oriented mindset. Join a diverse team and receive full training in a supportive environment.

Qualifikationen

• Fluent in German (C1/C2) and English (B2+).
• Previous experience in travel or customer-facing roles preferred.
• Strong communication and problem-solving skills.

Aufgaben

• Assist travelers in German and English via phone, chat, and email.
• Provide expert advice on destinations, routes, and accommodations.
• Solve problems with empathy and efficiency.
• Stay informed about travel trends and safety updates.
• Represent the brand's voice warm, capable, and human

Kenntnisse

Fluent in German (C1/C2)

Fluent in English (B2+)

Calm communication style

Solution-oriented mindset

Jobbeschreibung

Overview

German Travel Experience Advisor - Sofia

Craft Journeys. Create Moments. Speak Their Language.

You don't just book tickets you shape experiences.

If you're fluent in German and English, passionate about helping others, and driven by the thrill of travel, this opportunity blends service with storytelling. We're hiring a Travel Experience Advisor to assist customers with their journeys and make each one unforgettable.

This is more than customer support. It's about being the calm voice on the line when a trip needs rescuing, or the excited guide helping someone take off for their dream vacation.

What You\'ll Be Doing

• Assist travelers in German and English via phone, chat, and email from booking changes to itinerary support
• Provide expert advice on destinations, routes, and accommodations
• Solve problems with empathy and efficiency, even when plans don\'t go as planned
• Stay informed about travel trends, safety updates, and company services
• Represent the brand\'s voice warm, capable, and human

Who You Are

• Fluent in German (C1/C2) and English (B2+)
• You\'ve got a calm, clear communication style and a natural sense of service
• Previous experience in travel, hospitality, or customer-facing roles is a bonus but personality matters more
• Able to stay solution-oriented and professional under pressure

Why You\'ll Love It

• Join a diverse team of travel lovers and cultural connectors
• Receive full training and career growth pathways
• Work in a supportive, internationally-minded environment
• Help people explore the world and maybe get inspired to plan your own next adventure
• Wherever they\'re going, you\'ll help get them there with confidence.

Ready to turn your language skills into unforgettable travel moments? Apply now and start building journeys one call at a time.