German Technical Support in Greece - Relocation support

Teleperformance; Ludwigshafen am Rhein; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Teleperformance in Greece is looking for German-Speaking Customer Experts to join their team. You'll engage with customers through various channels, ensuring satisfaction and managing cases effectively. This role offers comprehensive relocation support, a competitive salary with bonuses, and numerous professional growth opportunities.

Leistungen

Complete support for relocation to Greece

Competitive monthly salary + 2 extra salaries per year

Referral Program with bonuses

Health care benefits

Full training by certified instructors

Professional growth & development opportunities

Free online Greek language courses

State of the art working environment

Diversity-fostering company culture

Qualifikationen

• Fluency in German and very good communication skills in English required.
• Exceptional communication & soft skills, problem-solving abilities, and computer knowledge/tech savviness.

Aufgaben

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they close efficiently.
• Maintain high customer satisfaction for a major brand.

Kenntnisse

Fluency in German

Communication skills in English

Problem-solving skills

Soft skills

Tech savviness

Multitasking ability

Jobbeschreibung

Are you a fluent German speaker, with great communication skills in English? Join our German-Speaking Customer Experts team In Greece

TP in Greece connects customers with the world’s top brands for more than 30 years. With a team of 12,000 people from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

Take a step forward and enhance your career by working with us for the most well-known brands in the world.

A new career journey begins at the click of the “Apply for this job” button. Just push it!

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation,support with the house searching process(-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program : Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more!

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