German Support Agent | Relocation to Lisbon + Benefits Package

Cross Border Talents; München; Vor Ort; EUR 24.000 - 32.000; Vollzeit

Zusammenfassung

A leading company is hiring German-speaking Customer Support Specialists to join their Lisbon team. This role involves assisting customers, resolving issues, and ensuring high-quality support. With comprehensive relocation assistance and a competitive salary, it's an excellent opportunity for career development in Portugal's sunny capital.

Leistungen

Comprehensive relocation assistance

Competitive salary with extra payments

Performance bonus

Fixed bonus and allowances

Health insurance coverage

Paid training

Qualifikationen

• Native-level German language skills required.
• B2 level English for internal communication.
• EU citizenship or valid Portuguese work permit.

Aufgaben

• Assist German-speaking customers via phone, email, or chat.
• Resolve issues promptly and effectively.
• Maintain accurate records of customer cases.

Kenntnisse

German language skills

English communication

Jobbeschreibung

German-Speaking Customer Support Role in Lisbon – Start Your Career with Webhelp

Looking to make a fresh start in an exciting new city? We are hiring German-speaking Customer Support Specialists to join our Lisbon team. This is an excellent opportunity for those who want to develop their career in customer service while enjoying life in Portugal’s sunny capital.

As a Customer Support Specialist, you’ll be at the heart of customer interactions, ensuring each issue is handled with care and professionalism.

Key Responsibilities:

• Assist German-speaking customers via phone, email, or chat
• Resolve issues promptly and effectively, providing high-quality support
• Maintain accurate records of customer cases and solutions
• Work collaboratively with colleagues to maintain customer satisfaction

Desired Qualifications:

• Native-level German language skills
• B2 level English for internal communication
• EU citizenship or valid Portuguese work permit
• Willing to relocate to Lisbon as soon as possible

Perks and Benefits:

• Comprehensive relocation and accommodation assistance
• Competitive salary, plus 2 extra payments per year
• Performance bonus to reward your hard work
• Fixed bonus and meal, transport allowances
• Health insurance coverage
• Paid training to ensure success in your role

Take the first step towards an exciting career in Lisbon by applying now!