German-Speaking Tech Support | Move to Lisbon, FullRelocation

Cross Border Talents; Essen; Vor Ort; EUR 24.000 - 30.000; Vollzeit

Zusammenfassung

A global BPO leader is seeking a German-Speaking Customer Support Specialist to join their team in Lisbon, Portugal. This role involves delivering exceptional service to customers through various communication channels. Candidates need to be fluent in German, possess a B2 level of English, and be ready to relocate immediately. The company offers a full relocation package, competitive salary, performance bonuses, and other benefits to support your career development in a vibrant work environment.

Leistungen

Relocation assistance

Competitive salary

Performance and fixed bonuses

Meal allowance

Transport bonus

Health insurance

Paid training

Qualifikationen

• Native-level fluency in German.
• B2 English proficiency for internal communication.
• EU citizenship or valid work permit for Portugal.

Aufgaben

• Provide support to German-speaking customers via phone, chat, and email.
• Troubleshoot and resolve customer issues effectively.
• Ensure customer satisfaction through clear communication.

Kenntnisse

Customer Service

Troubleshooting

Communication

Jobbeschreibung

German-Speaking Customer Support Specialist Wanted in Lisbon – Apply Now!

Are you a German speaker with a passion for customer service? Global BPO leader is hiring German -speaking Customer Support Specialists in Lisbon, Portugal. We are looking for dynamic individuals ready to provide top-tier support to our customers and ensure their satisfaction.

In this role, you’ll be responsible for delivering exceptional service, addressing inquiries, and resolving issues in a timely manner.

Your Responsibilities :

• Provide support to German-speaking customers via phone, chat, and email
• Troubleshoot and resolve customer issues effectively
• Ensure customer satisfaction through clear and helpful communication
• Record and track customer inquiries and feedback

Requirements :

• Native-level fluency in German
• B2 English proficiency for internal communication
• Must be an EU citizen or hold a valid work permit for Portugal
• Willingness to relocate to Lisbon immediately

Benefits Package :

• Full support with relocation and accommodation
• Competitive salary, including 2 extra payments per year
• Performance and fixed bonuses to reward your contributions
• Meal allowance and transport bonus
• Health insurance to keep you covered
• Paid training to help you thrive in your new role

Take advantage of this exciting opportunity to advance your career while enjoying the vibrant lifestyle of Lisbon. Apply now!