German-Speaking Tech Support

Cross Border Talents; Duisburg; Vor Ort; EUR 28.000 - 35.000; Vollzeit

Zusammenfassung

A global BPO leader is seeking a German-Speaking Customer Support Specialist in Lisbon. The role involves delivering exceptional service, addressing customer inquiries, and ensuring satisfaction. Full relocation support and competitive salary with bonuses are offered to successful candidates.

Leistungen

Full support with relocation and accommodation

Competitive salary with 2 extra payments per year

Performance and fixed bonuses

Meal allowance and transport bonus

Health insurance

Paid training

Qualifikationen

• Native-level fluency in German.
• B2 English proficiency for internal communication.
• EU citizen or valid work permit for Portugal.

Aufgaben

• Provide support to German-speaking customers via phone, chat, and email.
• Troubleshoot and resolve customer issues effectively.
• Ensure customer satisfaction through clear communication.

Kenntnisse

Customer Support

Technical Support

Troubleshooting

Jobbeschreibung

German-Speaking Customer Support Specialist Wanted in Lisbon Apply Now!

Are you a German speaker with a passion for customer service Global BPO leader is hiring German -speaking Customer Support Specialists in Lisbon Portugal. We are looking for dynamic individuals ready to provide top-tier support to our customers and ensure their satisfaction.

In this role youll be responsible for delivering exceptional service addressing inquiries and resolving issues in a timely manner.

Your Responsibilities :

• Provide support to German-speaking customers via phone chat and email
• Troubleshoot and resolve customer issues effectively
• Ensure customer satisfaction through clear and helpful communication
• Record and track customer inquiries and feedback

Requirements :

• Native-level fluency in German
• B2 English proficiency for internal communication
• Must be an EU citizen or hold a valid work permit for Portugal
• Willingness to relocate to Lisbon immediately

Benefits Package :

• Full support with relocation and accommodation
• Competitive salary including 2 extra payments per year
• Performance and fixed bonuses to reward your contributions
• Meal allowance and transport bonus
• Health insurance to keep you covered
• Paid training to help you thrive in your new role

Take advantage of this exciting opportunity to advance your career while enjoying the vibrant lifestyle of Lisbon. Apply now!

Key Skills

Ruby,Mac Os,Computer Networking,Windows,TCP,Customer Support,Linux,Shell Scripting,VPN,Dns,Technical Support,Troubleshooting

Employment Type : Full Time

Experience : years

Vacancy : 1

Support • Duisburg, North Rhine-Westphalia, Germany