German Speaking IT Support / Helpdesk 1st/2nd Level (m/f/d)

DTS Systeme GmbH; Herford-Stadt; Hybrid; EUR 35.000 - 55.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen im Bereich Cyber-Sicherheit sucht einen engagierten IT-Support-Mitarbeiter. In dieser spannenden Rolle sind Sie verantwortlich für die Bearbeitung von Supportanfragen und die Unterstützung von Microsoft-Systemen. Sie arbeiten in einem dynamischen, internationalen Team, das Wert auf Ihre Ideen legt und Ihnen die Möglichkeit gibt, sich beruflich weiterzuentwickeln. Mit modernen Arbeitsbedingungen und einer offenen Unternehmenskultur bietet dieses Unternehmen eine hervorragende Plattform, um Ihre Karriere voranzutreiben und einen bedeutenden Beitrag zur digitalen Zukunft zu leisten.

Leistungen

30 Tage Urlaub

Private Krankenversicherung

Umfassende Schulung

EAT - Ticket Restaurantkarte

Moderne hybride Arbeitsweise

Kostenlose Snacks und Getränke

Persönliche Unternehmenshardware

Fortlaufende Weiterbildungsmöglichkeiten

Qualifikationen

• Abgeschlossene Ausbildung oder Studium im IT-Bereich oder vergleichbare Erfahrung.
• Grundkenntnisse in Netzwerktechnologie und Windows Server-Betriebssystemen.

Aufgaben

• Qualifizierung und Bearbeitung eingehender Supportanfragen.
• 1st Level IT-Support für Kollegen und Kunden.

Kenntnisse

Fließend in Deutsch

Fließend in Englisch

Grundkenntnisse in Netzwerktechnologie

Erfahrung in Microsoft Office

Erfahrung mit Windows-Client-Betriebssystemen

Ausbildung

Abgeschlossene Ausbildung im IT-Bereich

Vergleichbare Berufserfahrung

Tools

Microsoft Windows Server

Microsoft Office

Jobbeschreibung

German Speaking IT Support / Helpdesk 1st/2nd Level (m/f/d)

At DTS Cloud Security, an integral part of the DTS Group, we are at the forefront of innovation in cyber security, managed services and technologies. With our two high-tech data centers and our own security software, we offer customized hybrid solutions to our clients. Enjoy working in one of our 14 locations, with flat hierarchies and an open-door culture. Our diverse and international team of over 450 employees work in a flexible, friendly, and collaborative environment. Discover exciting opportunities with us, where your ideas are valued and your journey is our priority. Be a part of our mission to innovate and secure the digital future.

• Qualification and dispatching of incoming support requests
• Incident solution (1st Level)
• Microsoft client system support and adaptations to existing systems in the Microsoft server environment
• Support IMAC for Customers
• IT-support (1st Level) for colleagues

Your Profile

Your Know-how

• Fluency in spoken and written German
• Fluency in spoken and written English
• Completed training or studies in the field of IT or comparable professional experience
• Basic knowledge of network technology, DNS/DHCP and Windows Server operating systems
• Experience in supporting Microsoft Office and Windows client operating systems

Your Personality

• Distinct customer and service orientation
• Self-sufficient and organized way of working
• Strong team and communication skills
• Solution-oriented mindset and reliable manner

We Offer

• 30 days of vacation(regardless of the length of service)
• Private health insurance for our employees and their dependents (spouse/children)
• In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period
• Go for EAT - Ticket restaurant card
• Modern hybrid way of working, characterized by flexible working arrangements
• Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency
• Continuous opportunity for personal and professional development and learning
• Personal company hardware
• Free snacks and beverages

Become part of our team and bring in your professional knowledge as well as your positive personality traits!

Have we sparked your interest? If so, we look forward to receiving your detailed application, stating your desired (gross) salary and the earliest possible starting date.

Do you have any further questions about your career at DTS? Please send us an email or give us a call!