German-speaking Customer Support | Work & Travel Experience in Malta A.N.

Cross Border Talents; Düsseldorf; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global recruitment firm is seeking German-speaking Customer Support Agents to join their team in Malta. The role includes responding to customer inquiries via email or live chat and reviewing content for compliance. Proficiency in German and a minimum B2 level of English are required. This position offers a competitive salary, a relocation package, and opportunities for training and growth in a vibrant environment.

Leistungen

Paid 2-week training

Health insurance after 6 months

Relocation package

Hotel accommodation covered

Flight reimbursement after 6 months

Career growth opportunities

Qualifikationen

• Fluent in spoken and written German.
• Minimum B2 level in English required.
• No prior experience required; full training provided.

Aufgaben

• Respond to customer queries via email or live chat.
• Moderate content across various platforms to ensure compliance.

Kenntnisse

Proficiency in German

Good communication skills in English

Strong attention to detail

Comfortable with technology

Motivated to learn

Jobbeschreibung

Overview

German-speaking Customer Support & Content Moderator Work & Travel Experience in Malta

Are you looking for a new adventure combining career growth and lifestyle?

How about living by the sea, enjoying the Mediterranean vibe, surfing after work, and building an international career in sunny Malta?

We are hiring German-speaking Customer Support & Content Moderation Agents to join a leading global team committed to creating a safer digital world.

This is your chance to combine work and travel: gain valuable experience, develop your professional skills, and explore one of Europe’s most vibrant islands.

Responsibilities

• Your Role: As a Customer Support Agent, 70% of your work will involve professionally responding to customer questions and complaints via email or live chat (no phone calls).
• As a Content Moderator, 30% of your work will involve reviewing content across various marketplaces/apps, ensuring compliance with company guidelines and country-specific laws. By doing so, you’ll contribute to a secure online space for users to interact with each other.

What We’re Looking For

• Proficiency in German (spoken and written).
• Good communication skills in English (minimum B2).
• Strong attention to detail and ability to make decisions quickly.
• Comfortable with technology and online platforms.
• Flexible and motivated to learn; no prior experience required, full training is provided.

Salary & Contract

• Basic Salary: 1650 gross per month (1400 net).
• Quarterly government support: 130.
• Performance Bonus: Up to 200 twice per year (after 6 months, in February and August).
• Contract Type: Permanent (indefinite).
• Schedule: Rotational shifts, 5 days per week with 2 days off.

Benefits

• Paid 2-week training provided on-site.
• Health insurance (free after 6 months).
• Relocation package: Airport pick-up upon arrival.
• Hotel accommodation covered by the company (5 nights, extendable up to 3 weeks).
• Flight reimbursement up to 200 (paid after 6 months).
• Career growth opportunities within an international group.
• Live and work in Malta: a safe, welcoming island with great weather, culture, and lifestyle.

Interested? Apply or send us your CV in English, confirming your German level, English level, and your right to work in the EU to [e-mail].