German Speaking Customer Support Representative - Remote in Greece

Patrique Mercier Recruitment JP; Deutschland; Remote; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

Patrique Mercier Recruitment JP seeks a German Speaking Customer Support Representative to join remotely from Greece. This role involves assisting German-speaking clients through various channels, ensuring excellent service and support to improve customer satisfaction. Ideal candidates should be fluent in both German and English, with strong customer service skills.

Leistungen

Private Health Insurance

Training & Development

Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Qualifikationen

• Fluency in German and English, both written and spoken.
• Customer support experience is a plus, but not required.

Aufgaben

• Provide excellent customer support to German-speaking clients via phone, email, and chat.
• Handle and resolve customer complaints to improve satisfaction.
• Maintain accurate records of interactions in the CRM system.

Kenntnisse

Fluency in German

Fluency in English

Customer service skills

Problem-solving skills

Attention to detail

Jobbeschreibung

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German Speaking Customer Support Representative - Remote in Greece

Client:

Location: Germany

Job Category: Other

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EU work permit required: Yes

Job Reference: 158a2004e31e

Job Views: 2

Posted: 23.06.2025

Expiry Date: 07.08.2025

Job Description:

Patrique Mercier Recruitment JP is seeking a talented German Speaking Customer Support Representative to join our team remotely from Greece.

This role offers the opportunity to work from home while providing support to our German-speaking customers. Responsibilities include assisting clients with inquiries, ensuring a positive customer experience, and helping them navigate our products and services.

If you are enthusiastic, customer-oriented, and interested in a flexible work environment, we encourage you to apply!

Key Responsibilities

• Provide excellent customer support to German-speaking clients via phone, email, and chat.
• Assist customers with product, service, and technical inquiries promptly and professionally.
• Handle and resolve customer complaints to improve satisfaction.
• Maintain accurate records of interactions in the CRM system.
• Participate in ongoing training to stay updated on products and customer service skills.
• Collaborate with team members to share insights and improve practices.
• Contribute to a positive company culture through proactive engagement.

Requirements

• Fluency in German and English, both written and spoken.
• Excellent customer service skills and a helpful attitude.
• Customer support experience is a plus, but not required.
• Strong problem-solving skills and ability to provide effective solutions.
• Self-motivated with a proactive, positive attitude.
• Attention to detail and organizational skills.
• Ability to work effectively remotely.
• Private Health Insurance, Training & Development, Performance Bonus, Fully Paid Training, Fully Paid Relocation Package (flight, transfer, hotel).